At a Glance
- Tasks: Lead the strategy and development of CRM and marketing automation platforms.
- Company: Join a leading professional services organisation with a focus on innovation.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with a chance to influence across the organisation.
- Why this job: Make a real impact by transforming client journeys with cutting-edge technology.
- Qualifications: Strong Product Management experience and knowledge of CRM/Marketing Automation.
The predicted salary is between 59400 - 72600 £ per year.
Cedar are partnering with a leading professional services organisation looking for a CRM Product Manager to own the strategy, roadmap and ongoing development of its core CRM and marketing automation platforms.
You'll lead a small team and work closely with BD, Marketing, Data, Engineering and Architecture to improve CRM adoption, data quality, automation and the overall client journey.
Key responsibilities:
- Own the CRM product strategy, roadmap and backlog.
- Lead and develop a small CRM platform team.
- Drive adoption, user experience and continuous improvement.
- Identify opportunities for automation, AI and improved client journeys.
- Improve CRM data quality, governance and integrations.
- Build business cases and prioritise investment based on measurable value.
- Work with senior stakeholders to align CRM capabilities with wider growth objectives.
Experience required:
- Strong Product Management experience across business-critical or internal platforms.
- Experience owning CRM / Marketing Automation products.
- Strong understanding of BD, Marketing, campaigns, segmentation and relationship management.
- Experience with HubSpot.
- Strong stakeholder management and influencing skills.
- Experience driving user adoption and change.
- Good understanding of CRM data quality, governance and integrations.
- Comfortable working across Data, Engineering and Architecture.
Professional services or legal experience is desirable, as is exposure to MDM and enterprise data environments.
A great opportunity for someone who wants to combine CRM Product leadership, transformation, AI and data in a role with genuine influence across the organisation.
Please contact us if you have any questions.
Product Manager employer: Cedar
Cedar is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the field of major rail infrastructure projects. With a strong focus on employee growth, we provide ample opportunities for career progression alongside competitive benefits such as private medical insurance. Join us in a vibrant location where your expertise in M&E construction will be valued and rewarded.
