At a Glance
- Tasks: Lead quality assurance and continuous improvement in a dynamic public sector environment.
- Company: Join a large public sector organisation committed to excellence and compliance.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Be part of a supportive team focused on continuous improvement and innovation.
- Why this job: Make a real impact on quality standards and organisational performance.
- Qualifications: Degree level education and experience in quality management systems required.
The predicted salary is between 46000 - 52000 £ per year.
Location: Newcastle upon Tyne, Hybrid Working
Role type: Permanent
A large public sector organisation is seeking an experienced Quality Assurance Manager to lead on quality, compliance and continuous improvement across a complex operational environment. This is a key leadership role responsible for ensuring robust governance, strong assurance frameworks and compliance with relevant legislation and recognised ISO standards. You will act as a subject matter expert for quality management systems and play a central role in driving organisational performance, consistency and service improvement.
The Role
Reporting to the senior leadership team, you will take ownership of the organisation's Integrated Management System (IMS) and wider quality framework. You will work across all business areas to ensure processes are well defined, consistently applied and aligned to regulatory and industry standards.
Key responsibilities:
- Leading the development, maintenance and continuous improvement of the organisation's Integrated Management System
- Ensuring compliance with ISO standards including ISO 9001, ISO 14001 and ISO 45001
- Supporting internal teams to embed quality, safety and environmental standards across all business areas
- Mapping and improving business processes and ensuring appropriate documentation is in place
- Managing the organisation's legal register and supporting compliance with relevant legislation
- Overseeing audit activity, including planning, delivery and closure of findings
- Supporting change management processes to ensure safety and compliance are maintained
- Managing non-compliance issues and ensuring corrective actions are implemented effectively
- Developing dashboards, KPIs and reporting tools to monitor quality performance
- Producing analysis and insight on quality trends and improvement opportunities
- Leading on document control and ensuring robust governance of policies and procedures
- Acting as a champion for continuous improvement methodologies such as Lean, Six Sigma and Kaizen
- Deputising for senior leadership within the quality, risk and compliance function where required
- Managing a small team and supporting their development
Qualifications:
- Degree level education or equivalent experience
- Member of the Chartered Quality Institute (CQI) or working towards membership
- Strong knowledge of ISO 9001, with working knowledge of ISO 14001 and ISO 45001
- Experience working with quality management systems and internal audit processes
- Strong understanding of continuous improvement tools and methodologies
- Excellent communication skills with the ability to engage senior stakeholders
- Strong analytical skills with experience of reporting, investigations and audits
- Ability to work independently and manage multiple priorities
- Experience in transport, infrastructure, construction or a regulated environment
- Experience of working in a public sector or complex multi-stakeholder organisation
- Knowledge of operational delivery environments and safety-critical systems
Quality Assurance Manager in Newcastle upon Tyne employer: Cedar
As a leading public sector organisation based in Newcastle upon Tyne, we pride ourselves on fostering a collaborative and inclusive work culture that prioritises employee development and continuous improvement. Our commitment to quality assurance not only enhances organisational performance but also provides our team with unique opportunities to engage in meaningful work that directly impacts the community. With hybrid working options and a focus on professional growth, we offer an environment where your expertise can thrive and make a real difference.
StudySmarter Expert Advice🤫
We think this is how you could land Quality Assurance Manager in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and engage with professionals on platforms like LinkedIn. We can’t stress enough how personal connections can open doors that applications alone can’t.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their quality management systems and be ready to discuss how your experience aligns with their needs. We want you to shine, so practice common interview questions and have your own ready!
✨Tip Number 3
Showcase your expertise! Bring examples of your past work, especially those related to ISO standards and continuous improvement methodologies. We love seeing candidates who can demonstrate their impact through tangible results.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can keep you top of mind. And remember, apply through our website for the best chance at landing that Quality Assurance Manager role – we’re rooting for you!
We think you need these skills to ace Quality Assurance Manager in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Quality Assurance Manager role. Highlight your experience with ISO standards and quality management systems, as these are key for us. Use specific examples that showcase your skills in compliance and continuous improvement.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your leadership experience and how you've driven quality improvements in previous roles. Keep it engaging and personal!
Showcase Your Achievements:Don’t just list your responsibilities; show us what you’ve achieved! Use metrics and data to demonstrate how you’ve improved processes or compliance in past positions. This will help us see the impact you can make at StudySmarter.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team. We can’t wait to hear from you!
How to prepare for a job interview at Cedar
✨Know Your ISO Standards
Make sure you brush up on ISO 9001, ISO 14001, and ISO 45001 before the interview. Being able to discuss these standards confidently will show that you’re not just familiar with them but can also apply them in a practical context.
✨Showcase Your Leadership Skills
As a Quality Assurance Manager, you'll be leading a team and driving improvements. Prepare examples of how you've successfully managed teams or projects in the past, focusing on your leadership style and how it contributed to quality outcomes.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing non-compliance issues or implementing change management processes. Think through your past experiences and be ready to share relevant stories that highlight your problem-solving skills.
✨Engage with Stakeholders
Communication is key in this role. Be prepared to discuss how you've engaged with senior stakeholders in previous roles. Highlight your ability to convey complex information clearly and how you’ve built relationships to drive quality initiatives.
