Job Title: Global Product Manager - Damage Accuracy
FTC: 12 months
Department or Function: Technology & Transformation
Start Date: ASAP
Salary: Up to £90k, with Completion Bonus, Car allowance
Purpose of the Role
Cedar is supporting the search for a Global Product Manager - Damage Accuracy, who will lead the vision, development, and adoption of next-generation AI-enabled damage assessment capabilities within a global organisation.
This role is central to establishing the foundations of these technologies, including evaluating and shaping multiple possible initiation pathways such as internal development, partnerships, pilots, vendor collaborations, or hybrid approaches. The Product Manager will ensure the organisation identifies the right strategic approach to kickstart the product, deliver early value, and build a scalable solution.
Damage accuracy requires a complex solution, expected to include:
A customer-facing mobile capability for capturing images of vehicle damage, guiding users through image capture and supporting a configurable journey (pre/post booking depending on market needs)
An AI-powered image analysis tool to assess and classify damage
A back-office capability to enable manual image review and insurer data capture
Each component will involve distinct stakeholder groups, requiring careful prioritisation and alignment. The customer-facing experience is seen as a key differentiator and must be delivered to a best-in-class standard.
Beyond the initial phase, the Global Product Manager will own the end-to-end lifecycle of damage accuracy technologies: defining vision, strategy, roadmap, ensuring quality and regulatory compliance, and driving global rollout across North America, Europe, and other regions.
This is a hands-on product role requiring strong experience across product development, customer experience, commercial thinking, and close collaboration with data science, engineering, digital, and operational teams.
Key Responsibilities
Product Vision & Initiation
Define the vision for damage accuracy capabilities, assessing multiple initiation routes (build, partner, acquire, pilot-first)
Develop a scalable global product template, adaptable depending on the chosen approach
Analyse customer journeys, processes, competitor trends, and emerging AI technologies
Lead early discovery work evaluating feasibility, cost, risk, and speed across options
Product Definition & Roadmap
Translate discovery into product requirements, user stories, and specifications
Own a multi-scenario roadmap including pilots, PoCs, vendor evaluation, and development
Prioritise initiatives based on value, feasibility, and strategic alignment
User Experience and Customer Journey
Partner with customer experience teams to deliver a world-class UI and configurable journey suitable for multiple markets
AI Product Delivery & Continuous Improvement
Collaborate with data scientists, ML engineers, and partners to evaluate AI/ML approaches
Lead prototype testing, pilots, and early trials
Define KPIs such as model accuracy, operational uplift, and user feedback
Monitor pilot performance and refine strategy accordingly
Stay current with AI advancements, regulatory changes, and competitive landscape
Stakeholder Management & Global Alignment
Align product strategy with business priorities and opportunities
Manage stakeholder expectations across vision, roadmap, and delivery
Lead business case development and investment proposals
Build strong relationships across global business units
Ensure consistent and transparent communication
Leadership & Ways of Working
Lead cross-functional teams including engineering, data, DevSecOps, and third parties
Promote a collaborative, high-performance culture aligned to customer and business outcomes
Skills & Experience
Bachelor's degree
5+ years' experience in product management, programme management, or software delivery
Strong understanding of digital products, UX, and customer experience
Proven track record of delivering and scaling products
Excellent communication and stakeholder management skills
Ability to operate strategically and execute tactically
Experience working in agile environments
Strong leadership capability across cross-functional teams
Experience in automotive, insurance, or related industries is advantageous
Location
This is a global role with a primary base in Surrey (UK), with flexibility for international candidates. Regular travel across Europe is expected, with potential travel to North America and APAC.
Global Product Manager in London employer: Cedar
Join a dynamic London-based organisation that values innovation and collaboration, offering a hybrid working model that promotes work-life balance. With a strong focus on employee development, you will have access to continuous training and growth opportunities while working on prestigious M&E projects. The supportive work culture encourages teamwork and creativity, making it an excellent place for professionals seeking meaningful and rewarding careers.
