At a Glance
- Tasks: Lead operational resilience activities and improve service performance across teams and suppliers.
- Company: Join a growing organisation focused on operational excellence and transformation.
- Benefits: Remote-first work, collaborative office days, and opportunities for professional growth.
- Other info: Be part of a transformative journey with excellent career advancement opportunities.
- Why this job: Shape the future of operational resilience while making a real impact in a dynamic environment.
- Qualifications: Experience in operational resilience, risk management, and strong analytical skills required.
The predicted salary is between 50000 - 65000 € per year.
A growing organisation operating a nationally distributed service network is seeking an Operational Resilience Manager to strengthen operational resilience, oversight, and assurance across internal teams and outsourced service providers. This role forms part of a wider operating model transformation initiative, supporting the continued evolution and strengthening of operational processes, resilience capability, supplier oversight, and service performance as the organisation scales. The successful candidate will play a key role in ensuring critical operational services remain safe, compliant, resilient, and customer-focused.
Working across Operations, Compliance, Health & Safety, and third-party suppliers, the role will identify systemic risks, strengthen resilience capability, improve supplier oversight, and drive continuous improvement through operational insight and assurance activity. This is an opportunity to join a growing organisation during a period of transformation and growth, helping shape long-term operational capability while working closely with operational teams, suppliers, and senior stakeholders.
Key Responsibilities- Lead operational resilience activities across critical services, including scenario testing, service continuity planning, and resilience improvement initiatives.
- Identify operational vulnerabilities, supplier risks, and opportunities to strengthen resilience capability.
- Support post-incident reviews and ensure lessons learned translate into meaningful operational improvements.
- Monitor incidents, complaints, and service disruption activity across internal teams and suppliers.
- Ensure operational processes, escalation procedures, and service standards are consistently followed.
- Identify trends, recurring issues, and emerging operational risks.
- Support oversight of outsourced providers and third-party suppliers to ensure operational performance and resilience standards are met.
- Build strong relationships across Operations, Compliance, Health & Safety, and supplier partners.
- Provide constructive challenge and support to improve operational outcomes.
- Produce meaningful operational reporting and resilience insight.
- Translate operational information and data into clear actions and recommendations.
- Highlight risks, vulnerabilities, and improvement opportunities to support informed decision-making.
We are looking for someone operationally minded, commercially aware, and naturally inquisitive who can translate information and insight into practical action and continuous improvement. You may come from operational resilience, operational risk, governance, operations, supplier assurance, service assurance, or business continuity environments. You'll ideally bring:
- Experience within operational resilience, operations, risk, assurance, or governance environments.
- Knowledge of incident management, operational controls, resilience, or business continuity activities.
- Experience working with outsourced providers or third-party supplier environments.
- Strong analytical, problem-solving, and organisational skills.
- Excellent communication and stakeholder management capability.
- Ability to identify trends, challenge constructively, and manage competing priorities in a fast-paced environment.
Operational Resilience Manager in Brighton employer: Cedar
Join a dynamic and growing organisation as an Operational Resilience Manager, where you will play a pivotal role in enhancing operational processes and resilience capabilities. With a remote-first approach and opportunities for monthly office collaboration, we foster a supportive work culture that prioritises employee growth and development. Our commitment to continuous improvement and strong stakeholder relationships ensures that you will be part of a meaningful transformation journey, making a real impact on our operational excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Operational Resilience Manager in Brighton
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how your skills align with their operational resilience goals. We want you to shine!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online platforms. The more comfortable you are, the better you’ll perform when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Operational Resilience Manager in Brighton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Operational Resilience Manager. Highlight your experience in operational resilience, risk management, and any relevant projects you've led. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about operational resilience and how you can contribute to our transformation journey. Keep it engaging and personal – we love a good story!
Showcase Your Analytical Skills:Since this role involves identifying trends and risks, make sure to include examples of how you've used your analytical skills in past roles. We’re looking for someone who can turn data into actionable insights, so don’t hold back!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Cedar
✨Know Your Stuff
Make sure you understand the key responsibilities of the Operational Resilience Manager role. Brush up on operational resilience concepts, incident management, and supplier oversight. Being able to discuss these topics confidently will show that you're serious about the position.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your skills in operational resilience, risk management, or governance. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Ask Smart Questions
Come prepared with insightful questions about the organisation's current operational challenges or their approach to resilience. This not only shows your interest but also your analytical mindset and ability to think critically about the role.
✨Build Rapport
Remember, interviews are a two-way street! Engage with your interviewers, listen actively, and build a connection. Strong communication skills are essential for this role, so demonstrating them during the interview can set you apart.
