At a Glance
- Tasks: Lead quality assurance and compliance in a dynamic public sector environment.
- Company: Join a large public sector organisation committed to excellence.
- Benefits: Competitive salary, excellent benefits, and hybrid working options.
- Other info: Opportunity to manage a team and drive organisational performance.
- Why this job: Make a real impact on quality and continuous improvement across the organisation.
- Qualifications: Degree level education and strong knowledge of ISO standards required.
The predicted salary is between 53000 - 68000 £ per year.
A large public sector organisation is seeking an experienced Quality Assurance Manager to lead on quality, compliance and continuous improvement across a complex operational environment. This is a key leadership role responsible for ensuring robust governance, strong assurance frameworks and compliance with relevant legislation and recognised ISO standards. You will act as a subject matter expert for quality management systems and play a central role in driving organisational performance, consistency and service improvement.
The Role
Reporting to the senior leadership team, you will take ownership of the organisation's Integrated Management System (IMS) and wider quality framework. You will work across all business areas to ensure processes are well defined, consistently applied and aligned to regulatory and industry standards.
Key responsibilities:
- Leading the development, maintenance and continuous improvement of the organisation's Integrated Management System
- Ensuring compliance with ISO standards including ISO 9001, ISO 14001 and ISO 45001
- Supporting internal teams to embed quality, safety and environmental standards across all business areas
- Mapping and improving business processes and ensuring appropriate documentation is in place
- Managing the organisation's legal register and supporting compliance with relevant legislation
- Overseeing audit activity, including planning, delivery and closure of findings
- Supporting change management processes to ensure safety and compliance are maintained
- Managing non-compliance issues and ensuring corrective actions are implemented effectively
- Developing dashboards, KPIs and reporting tools to monitor quality performance
- Producing analysis and insight on quality trends and improvement opportunities
- Leading on document control and ensuring robust governance of policies and procedures
- Acting as a champion for continuous improvement methodologies such as Lean, Six Sigma and Kaizen
- Deputising for senior leadership within the quality, risk and compliance function where required
- Managing a small team and supporting their development
Essential experience
- Degree level education or equivalent experience
- Member of the Chartered Quality Institute (CQI) or working towards membership
- Strong knowledge of ISO 9001, with working knowledge of ISO 14001 and ISO 45001
- Experience working with quality management systems and internal audit processes
- Lead auditor qualification (or equivalent experience)
- Strong understanding of continuous improvement tools and methodologies
- Excellent communication skills with the ability to engage senior stakeholders
- Strong analytical skills with experience of reporting, investigations and audits
- Ability to work independently and manage multiple priorities
Desirable experience:
- Experience in transport, infrastructure, construction or a regulated environment
- Experience of working in a public sector or complex multi-stakeholder organisation
- Knowledge of operational delivery environments and safety-critical systems
Quality Assurance Manager employer: Cedar Recruitment
As a leading public sector organisation based in Newcastle upon Tyne, we pride ourselves on fostering a collaborative and inclusive work culture that prioritises employee development and well-being. Our commitment to continuous improvement and compliance ensures that you will play a pivotal role in shaping quality standards while enjoying excellent benefits, hybrid working options, and opportunities for professional growth within a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Quality Assurance Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Quality Assurance Manager role. You never know who might have the inside scoop on an opportunity.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of ISO standards and quality management systems. Be ready to discuss how you've implemented continuous improvement methodologies like Lean or Six Sigma in past roles. Show them you’re not just a fit on paper but in practice too!
✨Tip Number 3
Don’t forget to showcase your leadership skills! As a Quality Assurance Manager, you’ll need to demonstrate your ability to manage teams and drive change. Share specific examples of how you’ve led teams to success in previous positions during interviews.
✨Tip Number 4
Apply through our website for the best chance at landing that dream job! We love seeing candidates who are proactive and engaged. Plus, it’s a great way to ensure your application gets the attention it deserves.
We think you need these skills to ace Quality Assurance Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Quality Assurance Manager role. Highlight your experience with ISO standards and quality management systems, as these are key for us. Use specific examples that showcase your skills in compliance and continuous improvement.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your leadership experience and how you've driven quality improvements in previous roles. Keep it engaging and personal!
Showcase Your Achievements:When filling out your application, don’t just list your responsibilities. Instead, focus on your achievements! Use metrics where possible to demonstrate how you’ve improved processes or compliance in past positions. We love numbers!
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s straightforward and ensures your application goes directly to us. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at Cedar Recruitment
✨Know Your ISO Standards
Make sure you brush up on your knowledge of ISO 9001, ISO 14001, and ISO 45001. Be ready to discuss how you've applied these standards in previous roles and how they can be integrated into the organisation's Integrated Management System.
✨Showcase Your Leadership Skills
As a Quality Assurance Manager, you'll be leading a team and driving change. Prepare examples of how you've successfully managed teams or projects in the past, focusing on your approach to continuous improvement and compliance.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific quality management challenges. Think about past experiences where you've mapped processes, managed non-compliance issues, or implemented corrective actions, and be ready to share those stories.
✨Engage with Stakeholders
Strong communication skills are key in this role. Be prepared to discuss how you've engaged with senior stakeholders in the past. Highlight your ability to convey complex information clearly and how you've built relationships to drive quality initiatives.
