Cedar Recruitment is seeking a Customer Experience Specialist in London on a 3-month fixed-term contract. The role focuses on delivering exceptional customer experience across a diverse base, coordinating with an outsourced contact centre partner to maintain high service standards and improve journeys with data and automation.
Candidates should have strong customer service experience, excellent communication and organisational skills, and familiarity with AI-driven journey design and CRM tools.
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AI-Enabled Customer Experience Specialist employer: Cedar Recruitment
Join a dynamic and rapidly growing manufacturing business in Wallingford, Oxfordshire, as a Parts and Stock Coordinator, where you will play a vital role in supporting a global field service operation. With a strong emphasis on employee well-being, we offer a comprehensive benefits package including private healthcare, life insurance, and generous holiday allowances, alongside a vibrant work culture that fosters collaboration and personal growth. This position not only allows you to take ownership of critical functions but also provides opportunities for professional development in a fast-paced and innovative environment.
