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- Tasks: Drive accessibility improvements across our transport network and ensure compliance with UK legislation.
- Company: Cedar is dedicated to making transport services inclusive for everyone.
- Benefits: Enjoy hybrid working options and a supportive team environment.
- Why this job: Make a real impact on people's travel experiences and promote inclusivity.
- Qualifications: Experience in accessibility initiatives and strong knowledge of UK regulations required.
- Other info: Join a forward-thinking team committed to enhancing accessibility for all.
The predicted salary is between 36000 - 60000 £ per year.
Cedar are recruiting an Accessibility Manager. You will be responsible for driving accessibility improvements across our transport network, ensuring compliance with UK legislation, and delivering exceptional customer service to all passengers. You will collaborate with a wide range of teams, including engineering, operations, customer service, and external partners, to identify and address accessibility needs, ensuring transport services are more inclusive and enjoyable for people of all abilities. This is a permanent position reporting into the HR manager and offers hybrid working (3/2 split).
Key Responsibilities:
- Develop and implement the accessibility strategy for the organisation, ensuring compliance with relevant UK legislation such as the Equality Act 2010, Transport Accessibility Regulations, and other applicable standards.
- Lead accessibility audits and assessments of various transport services, infrastructure, and facilities, identifying and removing barriers to travel.
- Work closely with internal teams and external stakeholders, including transport advocacy groups and government bodies, to enhance accessibility standards and improve the passenger experience.
- Provide expert advice on accessibility requirements for new projects, upgrades, and refurbishments, ensuring compliance with UK regulations.
- Develop and deliver training programs for staff to support passengers with disabilities, ensuring all employees are equipped with the necessary skills and knowledge to assist customers.
- Monitor and report on accessibility performance across the network, identifying areas for continuous improvement and ensuring compliance with industry standards.
- Manage customer feedback related to accessibility, ensuring issues are responded to and resolved efficiently and effectively.
- Stay updated on developments in accessibility technologies, legislation, and best practices, including government programmes designed to improve accessibility in public transport.
Requirements:
- Proven experience in managing accessibility initiatives within the transport industry.
- Strong knowledge of UK accessibility standards and regulations, including the Equality Act 2010, Transport Access Regulations, and other relevant industry guidelines.
- Excellent communication and stakeholder management skills, with the ability to engage with diverse audiences, including passengers, government bodies, and advocacy groups.
- Experience in conducting accessibility audits and implementing changes to improve accessibility for passengers with disabilities.
- A strong commitment to customer service and a passion for improving the travel experience for people with disabilities.
- Strong project management skills, with the ability to oversee multiple projects and priorities simultaneously.
- Relevant qualifications in accessibility, transport planning, or related fields are desirable.
If you are a forward-thinking, proactive professional with a passion for accessibility and inclusivity, then please apply.
Accessibility Manager employer: Cedar Recruitment
Contact Detail:
Cedar Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accessibility Manager
✨Tip Number 1
Familiarise yourself with the latest UK accessibility legislation and standards, especially the Equality Act 2010. Understanding these regulations will not only help you in interviews but also demonstrate your commitment to compliance and inclusivity.
✨Tip Number 2
Network with professionals in the transport and accessibility sectors. Attend relevant conferences or workshops to meet potential colleagues and stakeholders, which can provide valuable insights and connections that may benefit your application.
✨Tip Number 3
Prepare to discuss specific examples of past projects where you've successfully improved accessibility. Highlighting your hands-on experience will showcase your capability and passion for making transport services more inclusive.
✨Tip Number 4
Stay updated on emerging accessibility technologies and best practices. Being knowledgeable about the latest trends will position you as a forward-thinking candidate who is ready to drive innovation in accessibility improvements.
We think you need these skills to ace Accessibility Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities of the Accessibility Manager position. Familiarise yourself with UK legislation such as the Equality Act 2010 and Transport Accessibility Regulations, as these will be crucial in your application.
Tailor Your CV: Customise your CV to highlight relevant experience in managing accessibility initiatives within the transport industry. Emphasise your knowledge of UK accessibility standards and any previous roles that involved stakeholder management or conducting accessibility audits.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for improving accessibility and inclusivity. Use specific examples from your past experiences to demonstrate how you have successfully implemented changes or led projects that enhanced accessibility for passengers with disabilities.
Highlight Communication Skills: In your application, emphasise your excellent communication and stakeholder management skills. Provide examples of how you have engaged with diverse audiences, including passengers, government bodies, and advocacy groups, to improve accessibility standards.
How to prepare for a job interview at Cedar Recruitment
✨Know Your Legislation
Familiarise yourself with the Equality Act 2010 and Transport Accessibility Regulations. Be prepared to discuss how these laws impact accessibility initiatives and how you can ensure compliance in your role.
✨Showcase Your Experience
Prepare examples from your past work where you've successfully managed accessibility projects or conducted audits. Highlight specific challenges you faced and how you overcame them to improve accessibility for passengers.
✨Engage with Stakeholders
Demonstrate your communication skills by discussing how you've collaborated with various teams and external partners. Share examples of how you’ve engaged with advocacy groups or government bodies to enhance accessibility standards.
✨Passion for Customer Service
Express your commitment to improving the travel experience for people with disabilities. Share your thoughts on how exceptional customer service plays a role in accessibility and how you would train staff to support passengers effectively.
