At a Glance
- Tasks: Support residents in achieving independence and well-being while maintaining their tenancy.
- Company: Cedar Care Group, dedicated to providing quality housing and support services.
- Benefits: Flexible working hours, professional development, and a supportive team environment.
- Other info: Join a dynamic team with opportunities for growth in social care.
- Why this job: Make a real difference in people's lives and help them thrive in their communities.
- Qualifications: Strong communication skills and a compassionate approach to support work.
The predicted salary is between 24000 - 30000 £ per year.
As a Housing Support Officer, you will provide high-quality, person-centered support to residents with a range of support needs. You will work alongside individuals to promote independence, well-being, and positive outcomes while helping them maintain their tenancy and engage with the wider community. The role requires close collaboration with colleagues, external agencies, and support services to ensure residents receive appropriate assistance tailored to their individual circumstances.
About Cedar Care Group
Cedar Care Group works alongside local authorities across the UK to provide affordable, quality housing and support services for people who may require additional assistance to live independently and successfully maintain their accommodation.
Key Responsibilities
- Build positive and professional relationships with residents, identifying support needs and agreed goals.
- Provide practical and emotional support to residents to promote independence and well-being.
- Assist residents with daily living activities, including budgeting, attending appointments, accessing services, and managing their tenancy responsibilities.
- Encourage engagement with healthcare providers, community resources, and other relevant support services.
- Maintain accurate and up-to-date records, reports, and support documentation.
- Work in accordance with safeguarding policies and procedures, raising concerns appropriately when required.
- Respond professionally to resident concerns and liaise with the Housing Officer or Manager where necessary.
- Work collaboratively with external professionals and partner agencies to support positive outcomes for residents.
- Carry out property inspections and report maintenance, repair, and health and safety issues.
- Promote a safe, clean, and respectful living environment within communal and private areas.
- Complete required health and safety checks in accordance with company policies and procedures.
- Support residents with housing-related matters, including tenancy sustainment, neighbour concerns, and community engagement.
- Attend team meetings, training sessions, and service development initiatives.
- Ensure compliance with company policies, procedures, GDPR requirements, and professional standards.
- Maintain property security and report any concerns promptly.
- Undertake any other duties reasonably requested by management that are consistent with the nature of the role.
Person Specification
Essential Skills and Experience
- Excellent verbal and written communication skills.
- Ability to work effectively both independently and as part of a team.
- Good organizational skills with the ability to prioritize workload.
- Basic IT and administrative skills.
- Understanding of confidentiality and data protection principles.
- Awareness of equality, diversity, and inclusion.
- Ability to build positive working relationships with residents, colleagues, and external agencies.
- Flexible and adaptable approach to work.
- Ability to remain calm and professional in challenging situations.
Personal Qualities
- Compassionate and empathetic approach.
- Professional and reliable.
- Positive and proactive attitude.
- Non-judgmental and respectful of individual differences.
- Motivated to support people in achieving greater independence and positive outcomes.
- Previous experience in housing, support work, social care, homelessness services, or a related field.
- Experience supporting individuals with complex or multiple support needs.
- Knowledge of safeguarding practices and tenancy support.
Job Type
We offer a full-time or part-time role.
Education
GCSE or equivalent (preferred).
Experience
Support: 2 years (preferred).
Housing Support Worker in Leicester employer: Cedar Network & Data Solution
Cedar Care Group is an exceptional employer that prioritises the well-being and professional development of its staff while providing vital support to residents in need. With a strong commitment to person-centred care, employees benefit from a collaborative work culture, ongoing training opportunities, and the chance to make a meaningful impact in the community. Located across the UK, Cedar Care Group offers a supportive environment where compassion and professionalism thrive, making it an ideal place for those passionate about helping others achieve independence.
Contact Details:
Cedar Network & Data Solution Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing Support Worker in Leicester
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing and support sectors. Attend local events or workshops where you can meet people who might know about job openings. Remember, sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by practising common questions related to housing support work. Think about scenarios where you've helped someone maintain their independence or overcome challenges. We want you to showcase your experience and passion for making a difference!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your professionalism.
✨Tip Number 4
Apply through our website for the best chance at landing that Housing Support Worker role! We’re always on the lookout for passionate individuals who want to make a real impact in the community. Let’s get you started on this journey together!
We think you need these skills to ace Housing Support Worker in Leicester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of a Housing Support Worker. We want to see how you can provide that high-quality, person-centred support we value.
Showcase Your Communication Skills:Since excellent verbal and written communication is key for this role, don’t shy away from demonstrating these skills in your application. Use clear, concise language and make sure your passion for supporting residents shines through!
Highlight Relevant Experience:If you've got experience in housing, support work, or social care, make it front and centre in your application. We’re looking for candidates who understand the challenges residents face and can help them achieve independence.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team at Cedar Care Group!
How to prepare for a job interview at Cedar Network & Data Solution
✨Know Your Stuff
Before the interview, make sure you understand the role of a Housing Support Worker inside out. Familiarise yourself with the key responsibilities and the values of Cedar Care Group. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Skills
Think about specific examples from your past experiences that demonstrate your communication skills, ability to work in a team, and how you've supported individuals with complex needs. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of the interview. This could be about the team dynamics, training opportunities, or how success is measured in the role. It shows that you're engaged and thinking about how you can contribute to the team.
✨Be Yourself
While it's important to be professional, don’t forget to let your personality shine through. The role requires compassion and empathy, so showing your genuine self can help the interviewers see how you'd fit into their team and connect with residents.
