At a Glance
- Tasks: Coordinate relocations and support tenants through the moving process.
- Company: Join a dynamic Housing Operations team making a difference in people's lives.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Other info: Fast-paced role with the chance to make a real impact in your region.
- Why this job: Be the key to helping people find their homes and build strong community connections.
- Qualifications: Experience in housing or property management and excellent communication skills.
The predicted salary is between 31500 - 38500 £ per year.
We are looking for a proactive and highly organised Regional Relocation Officer to join our growing Housing Operations team.
You will coordinate relocations across an allocated region, working closely with local authorities, tenants, landlords, and internal teams to move cases from referral through to successful move-in and tenancy sustainment.
This role is ideal for someone who is confident communicating with councils and tenants, can manage multiple cases at once, and enjoys solving problems and getting things done.
Key Responsibilities
- Manage housing referrals from initial enquiry through to successful move-in.
- Build and maintain strong relationships with councils, housing teams, landlords, and referral partners.
- Identify suitable properties based on household requirements, location, affordability, and availability.
- Coordinate property offers, viewings, acceptances, and move-in arrangements.
- Communicate regularly with tenants and provide practical support throughout the relocation process.
- Work with Property, Repairs, and Compliance teams to ensure properties are ready for occupation.
- Monitor vacant properties and proactively promote available accommodation to councils and referral partners.
- Follow up referrals, offers, decisions, and outstanding actions to minimise delays and reduce void periods.
- Maintain accurate case records, trackers, and documentation.
- Identify and escalation issues that may delay a placement or affect tenant safety.
- Provide regular updates to management on referrals, placements, voids, and outstanding cases.
What We're Looking For
- Experience in housing, relocation, tenancy support, property management, or a similar role.
- Excellent written and verbal communication skills.
- Confident speaking with local authorities, tenants, landlords, and other professionals.
- Strong organisational and case-management skills.
- Ability to manage multiple cases and competing priorities.
- Excellent problem-solving skills and a proactive approach.
- Strong attention to detail and accurate record keeping.
- Comfortable using Microsoft Office, spreadsheets, email, and CRM/case-management systems.
- Professional, approachable, resilient, and able to work under pressure.
- Ability to work independently and take ownership of cases.
- Full UK driving licence and willingness to travel within the region.
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Regional Relocation Officer in Bradford employer: Cedar Network & Data Solution
Join our dynamic Housing Operations team as a Regional Relocation Officer, where you will play a crucial role in facilitating smooth relocations and fostering strong relationships with local authorities and tenants. We pride ourselves on a supportive work culture that values proactive problem-solving and offers ample opportunities for professional growth, all while making a meaningful impact in the community. Located in a vibrant area, our company provides a collaborative environment that encourages innovation and teamwork, ensuring that every employee feels valued and empowered.
Contact Details:
Cedar Network & Data Solution Recruitment Team
