Team Leader

Team Leader

Bangor Full-Time No home office possible
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At a Glance

  • Tasks: Lead a team providing care for adults with learning disabilities and complex needs.
  • Company: Join Twisel Lodge, a caring residential home dedicated to supporting individuals with learning disabilities.
  • Benefits: Enjoy flexible hours, generous annual leave, and a welcome bonus of up to Β£250!
  • Why this job: Make a real difference in people's lives while working in a supportive and rewarding environment.
  • Qualifications: GCSE Maths and English A*-C, Level 3 Diploma in Health and Social Care, and relevant experience required.
  • Other info: Be part of an Investor in People Platinum accredited organisation focused on staff development.

Overview

Job Ref: 26-018-TL-CROFTSL-WEB

Job Role: Team Leader

Salary: Β£14.18

Location: Croft Communities, 71 Bloomfield Rd Bangor, BT20 4UR

Contract: Permanent

Hours: 30 hours per week

Flexibility is required to work within the rota system to meet the needs of residents, the service and statutory regulation, with availability to work evenings and weekends as required.

The Service

Croft Communities provide Supported Living support to adults with learning disabilities. Currently we provide quality housing, care and support for 28 people to live as independently as possible within their local community. This includes support to achieve basic living activities, work/day placements where appropriate, social interaction with the community and maintaining good family connections.

The Role

As part of the Living Options Services, the Team Leader will be part of the Management Team and will support the Registered Manager to meet the Domiciliary Care Agencies Regulations (Northern Ireland) 2007 and the DHSS&PS Domiciliary Care Agency Minimum Standards. They will:

  • Ensure that NIHE \”Supporting People\” contractual requirements and standards are met and maintained.
  • Support the Registered Manager to develop and implement personalised care/support plans and individual risk assessments to meet individual needs.
  • Support the Registered Manager to ensure the delivery of quality care and support.
  • Support with the management budgets and resources.
  • Mentor and supervise the Support Team.
  • Be available to work flexibly and to work unsociable hours and public holidays on a rotational basis.

Benefits

  • Annual Leave 6.4 weeks pro rata in each leave year (inclusive of statutory days). This increases to 7.4 weeks after 5 years\’ service and 7.8 weeks after 10 years\’ service.
  • Annual incremental pay increases on agreed salary scale.
  • Auto-enrolment pension scheme, 5% employee contribution and 4% employer contribution.
  • Occupational Sick Pay that increases with service, up to 6 months full pay and 6 months half pay after 5 years.
  • Free car parking as well as tea and coffee.
  • Paid annual NISCC registration fees (Cost reimbursed by Cedar).
  • Investor in People Platinum accredited organisation with commitment to development of the staff team through training and learning opportunities.
  • Employee Assistance Programme including access to 24/7 Doctors support.
  • Westfield Healthcare cashback scheme.
  • Special offers at over 600 leading high street and online retailers.
  • Cycle to work scheme

Please note: At present The Cedar Foundation does not offer sponsorship.

Essential Criteria

  • A minimum of RQF Level 3 qualification (or equivalent) in a health & social care or related discipline AND at least 2 years\’ experience in a social care setting providing support/care.
  • A Working knowledge of the needs of people with learning disabilities
  • Effective communication and experience of IT systems (e.g., digital record keeping)

Closing Date: 27 January 2026 at 10am

Cedar Foundation is an Equal Opportunities employer.

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Contact Detail:

Cedar Foundation Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Team Leader

✨Tip Number 1

Familiarise yourself with the specific needs of individuals with learning disabilities and complex needs. Understanding their challenges and how to support them effectively will demonstrate your passion for making a difference, which is crucial for this role.

✨Tip Number 2

Highlight any previous experience in a supervisory role within social care settings. Be prepared to discuss how you have successfully coordinated care and supported staff in your past positions, as this will be key to showcasing your leadership skills.

✨Tip Number 3

Research Twisel Lodge and its services thoroughly. Knowing about their approach to care and the specific environment will help you tailor your conversation during the interview, showing that you are genuinely interested in being part of their team.

✨Tip Number 4

Prepare to discuss your IT skills, particularly with Microsoft Office. Being able to demonstrate your competency in these areas will reassure the hiring team that you can handle administrative tasks efficiently, which is essential for a Team Leader.

We think you need these skills to ace Team Leader

Leadership Skills
Supervisory Experience
Knowledge of Learning Disabilities
Personal Care Coordination
Communication Skills
Empathy and Compassion
Problem-Solving Skills
Team Management
IT Proficiency (Microsoft Office)
Flexibility and Adaptability
Understanding of Regulatory Standards
Time Management
Conflict Resolution
Training and Development Skills

Some tips for your application 🫑

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Team Leader position. Highlight your relevant experience in social care and your ability to support individuals with learning disabilities.

Tailor Your CV: Customise your CV to reflect the essential criteria mentioned in the job description. Emphasise your qualifications, such as your Level 3 Diploma in Health and Social Care, and any supervisory experience you have.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for making a difference in the lives of others. Mention specific experiences that demonstrate your skills in managing teams and providing care, and explain why you want to work at Twisel Lodge.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. Ensure that your contact information is correct and that your application is formatted neatly.

How to prepare for a job interview at Cedar Foundation

✨Understand the Role

Make sure you thoroughly read the job description and understand the responsibilities of a Team Leader. Be prepared to discuss how your experience aligns with the needs of the residents and the service.

✨Show Your Passion

Since this role involves caring for individuals with learning disabilities, it's crucial to convey your passion for making a difference in their lives. Share personal stories or experiences that highlight your commitment to care.

✨Demonstrate Leadership Skills

As a Team Leader, you'll be supervising staff and coordinating care. Be ready to provide examples of your leadership experience, including how you've managed teams or resolved conflicts in previous roles.

✨Prepare Questions

Interviews are a two-way street. Prepare thoughtful questions about the team dynamics, training opportunities, and the specific challenges faced by the service. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

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