At a Glance
- Tasks: Ensure smooth hotel operations overnight and maintain security.
- Company: Cedar Court Harrogate, a historic hotel with a great reputation.
- Benefits: Competitive pay, meals on duty, discounts, and career progression.
- Other info: Opportunity for training and development in a supportive environment.
- Why this job: Join a dynamic team and make a difference in guest experiences.
- Qualifications: Previous hotel night experience and strong communication skills.
The predicted salary is between 30000 - 32450 £ per year.
Set on the edge of Harrogate's historic centre, Cedar Court Harrogate is a Grade II listed hotel with a well-established reputation in one of Yorkshire's most sought-after destinations.
The property offers 100 bedrooms, Amber's restaurant and bar, multiple meeting and event spaces, and generous on-site parking, well-positioned to serve both the town's thriving conference trade and its strong leisure market.
The heritage setting gives the hotel a distinctive character, and the range of business that flows through it, from corporate stays, conferences, weddings, and leisure guests.
This means the team works across a broad spectrum of hospitality.
It's an environment where you're likely to be stretched, supported, and given the chance to develop in a hotel that matters to the area it sits in.
We have a superb opportunity for an experienced Night Porter to join our established Night Team at our hotel.
As a Night Porter, you will support the Nights Manager to ensure the hotel operates smoothly and efficiently overnight.
You will maintain a visible presence in the reception and lounge areas, helping to ensure the overall security of the hotel during your shift, including carrying out regular security walks of the property.
You will have
- Previous experience in a similar role, ideally within a hotel environment.
- A positive “can-do” attitude and strong work ethic.
- Good communication and interpersonal skills, with a professional and welcoming manner.
- Sound knowledge of Health & Safety and Fire Safety procedures.
You will work closely with all operational departments to ensure a seamless experience for our guests, maintaining high standards of service, safety and security throughout the night.
This position would suit someone with hotel night experience who is self-motivated, well organised and passionate about delivering service excellence.
You will action tasks handed over from the day teams, review and rectify any issues that arise, and assist with setting up meeting rooms and events for the following day’s business.
With room service available until late, you will liaise with our Guest Service Team during the bar handover and ensure guests continue to receive excellent service throughout the night.
The role requires a professional, outgoing and positive personality, excellent interpersonal skills and a passion for guest satisfaction, alongside strong organisational and administrative abilities.
- Competitive rates of pay
- Meals on duty where applicable
- Employee discounts across Cedar Court Hotels
- Training and development opportunities
- Career progression within the group
- Company pension scheme
- Holiday entitlement in line with employment terms
- #J-18808-Ljbffr
Guest Service Host - Night Porter in Harrogate employer: Cedar Court
Cedar Court Huddersfield is an excellent employer for those seeking a dynamic and rewarding environment as a Chef de Partie. With a focus on employee growth through training and career progression, coupled with competitive pay and benefits, the hotel fosters a vibrant work culture that thrives on collaboration and excellence. Located conveniently off Junction 24 of the M62, employees enjoy a diverse range of experiences in a bustling setting, making it an ideal place to develop culinary skills while contributing to memorable dining experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Guest Service Host - Night Porter in Harrogate
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Cedar Court. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Cedar Court
Don't be shy about reaching out to Cedar Court directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Guest Service Host - Night Porter in Harrogate
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Cedar Court and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Cedar Court
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
