At a Glance
- Tasks: Deliver top-notch customer service and assist guests with check-in and events.
- Company: Cedar Court Hotels, where Yorkshire hospitality meets a fun workplace.
- Benefits: Competitive pay, free meals, gym membership, and birthday off.
- Other info: Flexible shifts, career growth opportunities, and a lively team spirit.
- Why this job: Join a vibrant team and create memorable experiences for guests.
- Qualifications: Great communication skills and a passion for customer satisfaction.
The predicted salary is between 26300 - 31500 £ per year.
Guest Service Host
At Cedar Court Hotels we pride ourselves on delivering Yorkshire hospitality at its finest. We are looking to recruit a full time (40 hours) Guest Service Host to join our Bradford Team, with their main focus being on each and every customer that walks through the door.
Our Guest Services Hosts provide the highest level of customer service to clients and customers, whilst ensuring that Front of House areas are running smoothly
What you\'ll be doing
- Providing assistance with the self check-in and check-out process for our residents
- Serving residents and guests in our lounge, bar and restaurant during busy periods
- Escorting visitors to their conference rooms and ensuring all their requirements are met
- Assisting with conference and event set up and clear own as and when required
What we\'re looking for
In a nutshell, you\'ll need to be an allrounder – a good communicator, confident and happy to engage with guests, visitors and staff at all levels. A hospitality background would be an advantage, but if you have a have a passion for ensuring our guests receive the highest level of customer satisfaction, and have a bubbly personality, we\'d love to hear from you.
We want our guests to have a real home from home experience, with their every need catered for, so, you will need to be friendly, display great confidence, be multi-talented and highly skilled in delivering exceptional levels of service. Due to the nature of our business, you can expect to be working a variety of shifts, including evenings and weekends.
Why Join Cedar Court?
At Cedar Court Hotels, we\'re redefining Proper Yorkshire Hospitality. We\'re committed to providing an exceptional workplace where creativity thrives, connections are built, and fun is always on the menu. Here\'s what you can look forward to:
- Health & Wellbeing: Access to our Employee Assistance Programme and leisure club/gym membership after probation.
- Time to Celebrate: Enjoy your birthday off—paid
- Unrivalled Benefits: Company sick pay, workplace pension, death-in-service benefit, and holiday perks (28 days + long service bonuses).
- Recognition & Rewards: TripAdvisor recognition, cash awards, and our Employee of the Month scheme.
- Development Opportunities: Grow your career with tailored learning and development programs.
- Discounted Hotel Stays: For you, your friends, and family after probation.
- Free Meals on Duty: Save over £1,000 a year on lunches alone.
- Team Spirit: Random Acts of Kindness, Fun Days, and Engagement Events to keep things lively.
Join Us in Delivering Proper Yorkshire Hospitality
Please note all team members are required to undergo a Basic Level DBS check as part of our onboarding process. You will be required to prove your right to live and work in the UK.
Job Type: Full-time
Pay: £12.60 per hour
Work authorisation:
- United Kingdom (required)
Work Location: In person
Guest Service Host in Bradford employer: Cedar Court Hotels
Cedar Court Hotels is an exceptional employer that champions Yorkshire hospitality, offering a vibrant work culture where creativity and connection flourish. As a Guest Service Host in Bradford, you'll enjoy comprehensive benefits including health and wellbeing support, paid birthday leave, and opportunities for career development, all while being part of a team that values recognition and rewards. With a focus on delivering memorable guest experiences, you'll thrive in an environment that encourages fun and camaraderie among colleagues.
StudySmarter Expert Advice🤫
We think this is how you could land Guest Service Host in Bradford
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Cedar Court Hotels. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Cedar Court Hotels
Don't be shy about reaching out to Cedar Court Hotels directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Guest Service Host in Bradford
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Cedar Court Hotels and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Cedar Court Hotels
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
