At a Glance
- Tasks: Lead a global team to ensure high availability of trading platforms and resolve technical issues.
- Company: Cboe Global Markets, a leader in financial services with a focus on innovation.
- Benefits: Competitive salary, private healthcare, pension contributions, and professional development opportunities.
- Other info: Join a diverse team with global reach and excellent career growth potential.
- Why this job: Make a real impact in the fast-paced world of trading technology and lead a talented team.
- Qualifications: Bachelor's degree in a relevant field and expertise in technical operations or software engineering.
The predicted salary is between 80000 - 100000 £ per year.
Role Overview: Sr. Manager, Site Reliability Engineering (London) is an experienced leader responsible for overseeing a globally distributed team of SRE technologists with diverse skills in software development, systems, network, application, and/or database management. This role ensures seamless, continuous coverage of Cboe's real‑time low‑latency trading platforms around the clock and provides direct platform support for Cboe's European operations.
Responsibilities
- Technical Leadership & System Availability: Provide technical leadership, support and operational oversight to sustain resiliency and high availability of critical business operations across European and GTH market sessions; monitor production, disaster recovery and certification systems; troubleshoot and drive resolution of issues; analyze and optimize performance of real‑time trading platforms; oversee daily system checks and ensure platforms are operating as expected; take direct action to resolve known issues; assist the build team to resolve build/deployment issues.
- People Leadership & Team Development: Lead, mentor and provide guidance to direct reports across European and APAC time zones; delegate assignments; create and execute agile‑based processes such as Kanban and Scrum; connect direct reports to others within and across the organization; support training and development; establish operational objectives, policies and procedures; liaise with management and other stakeholders.
- Platform Configuration Management & Project Oversight: Develop and manage operational initiatives; translate functional plans into operational processes; guide execution and provide project‑management support; deliver tactical results; manage configuration of new and existing trading platforms; prepare for new features; monitor development activities, change‑management tickets, evaluate impact; approve and execute daily change tickets; organize testing prior to deployment; work with software engineering to resolve systemic issues; ensure compliance obligations are met.
- Incident Response & Escalation Management: Serve as senior escalation point for production incidents across European and GTH market hours; coordinate incident triage, root‑cause analysis and resolution; provide timely communication to stakeholders; drive post‑incident reviews and remediation tracking.
- Subject Matter Expertise & Stakeholder Engagement: Provide subject‑matter expertise on all aspects of platforms; advise teams on moderately complex matters; liaise with vendors and facilities operators supporting critical financial infrastructure.
- Reporting & Data Analysis: Create and improve reports related to Operations management; analyze technical data sets to troubleshoot or explain perceived issues; use SQL, UNIX shell and other tools to gather and analyze data.
- Capacity Planning: Drive capacity‑planning decisions for Cboe Exchanges, especially within the European region; support capacity‑planning needs of various business units; participate in capacity‑planning meetings.
- Automation & Process Improvement: Identify and lead task‑automation opportunities; develop, test and maintain Python tools; leverage AI to maximize efficiency.
- On‑Call & Weekend Testing: Lead and participate in weekend testing (e.g., capacity testing, fail‑over); provide follow‑the‑sun on‑call technical support as part of the global Operations team.
Qualifications
- Education: Bachelor’s Degree in Computer Science, Computer Engineering, Software Engineering, Business, Financial Services, Communications, or a related discipline (Master’s preferred).
- Experience & Technical Skills: Deep subject‑matter expertise in one or more of the following areas: Technical Operations; UNIX Shell; Software Engineering or Systems, Network, or Database Administration; SQL; Python, C++, or other programming language; Leadership or Senior Role; Networking (TCP/IP and Multicast) and NIC Configuration.
- Communication & Language Skills: Fluency in English – both written and spoken – is required; clear, precise and unambiguous communication across time zones, cultures and technical disciplines.
- Global Markets Awareness: Familiarity with European markets and US equities, options, and/or futures market structures is strongly preferred; situational awareness across multiple market sessions and regulatory environments.
Benefits & Perks
Competitive total rewards package including private healthcare coverage, pension contributions, professional development opportunities, and access to global employee resource groups and internal mobility programs.
Equal Opportunity Employer
Cboe Global Markets is an Equal Opportunity Employer.
Senior Site Reliability Engineering Manager employer: Cedar Cares, Inc
Cboe Global Markets is an exceptional employer, offering a dynamic work environment in London where innovation meets collaboration. With a strong focus on employee development, competitive benefits including private healthcare and pension contributions, and a commitment to diversity through global resource groups, Cboe fosters a culture of continuous learning and growth. As a leader in the financial services sector, employees have the unique opportunity to engage with cutting-edge technology while contributing to the resilience of critical trading platforms across Europe.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Site Reliability Engineering Manager
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to Site Reliability Engineering. We recommend doing mock interviews with friends or using online platforms to get comfortable with your responses.
✨Tip Number 3
Showcase your skills! Create a portfolio or GitHub repository that highlights your projects and contributions. This is a great way to demonstrate your technical expertise and problem-solving abilities to potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Senior Site Reliability Engineering Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Site Reliability Engineering Manager role. Highlight your experience in technical leadership and system availability, as well as any relevant skills in software development and incident response.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your experience with agile processes and how you've led teams across different time zones.
Showcase Your Technical Skills:Don’t forget to showcase your technical skills in your application. Mention your expertise in UNIX Shell, SQL, Python, or any other programming languages that are relevant to the role. We love seeing candidates who can bring these skills to the table!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you into our system quickly!
How to prepare for a job interview at Cedar Cares, Inc
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially in areas like UNIX Shell, SQL, and Python. Be ready to discuss your experience with real-time trading platforms and how you've tackled issues in the past.
✨Showcase Your Leadership Skills
As a Senior Site Reliability Engineering Manager, you'll need to demonstrate your ability to lead and mentor a team. Prepare examples of how you've guided teams through challenges and fostered a collaborative environment.
✨Understand the Business Context
Familiarise yourself with Cboe's operations and the European market landscape. Being able to discuss how your role impacts business objectives will show that you're not just technically savvy but also business-minded.
✨Prepare for Incident Scenarios
Expect questions about incident response and escalation management. Think of specific incidents you've managed, how you approached them, and what the outcomes were. This will highlight your problem-solving skills and ability to communicate under pressure.
