At a Glance
- Tasks: Support and enhance network connectivity across trading platforms using cutting-edge technology.
- Company: Join Cboe Global Markets, a leader in financial infrastructure and innovation.
- Benefits: Enjoy a competitive salary, professional development, and a vibrant office environment in London.
- Other info: Work in a modern office with stunning views and great amenities.
- Why this job: Make a real impact in a dynamic role focused on AI and automation in networking.
- Qualifications: Experience in network engineering and cloud technologies is essential.
The predicted salary is between 63000 - 77000 £ per year.
Building trusted markets - powered by our people. At Cboe Global Markets, we inspire our people to solve complex challenges together because what we do matters. We provide the financial infrastructure that powers the global economy. As a leading provider of market infrastructure and tradable products, Cboe delivers cutting-edge trading, clearing and investment solutions to market participants around the world. We’re building meaningful ways to support professional and personal development while strengthening the trust we’ve earned as a global market leader. Our teams are empowered to share ideas, actively pursue them and bring on a challenge. To support strong partnership and team connection, this role follows a four day in office work model.
Location Overview: The Cboe office in London is situated in The Monument Building, a modern space that spans two floors and features a spacious outdoor balcony. From the balcony, employees can enjoy stunning views of some of London's most iconic architectural landmarks, adding a unique touch to the work environment. The building is equipped with convenient amenities for office commuters, including bike storage and showers, making it easy for staff to freshen up after their commute. Its prime location in the heart of London's financial district ensures that employees have easy access to a variety of cafes, restaurants, and shops, creating an ideal balance of work and leisure.
Role Overview - Senior Network Engineer (6 month fixed term contract): A core member of Cboe's global infrastructure organization, the NOC Engineer is a highly technical, hands-on engineer responsible for supporting, operating, and improving the reliability, performance, and fairness of network connectivity across all trading platforms to include on-premises and cloud environments. This role is designed for experienced network technologists who combine deep networking fundamentals with foundational cloud engineering capabilities, modern automation, AI-assisted tooling, and software-driven operations. NOC Engineers provide world-class technical support while also acting as true engineers - employing complex troubleshooting, customer connectivity onboarding, real-time monitoring, incident response, change execution, and escalation management for a highly distributed, latency-sensitive global network spanning both physical infrastructure and cloud platforms.
Major Job Duties:
- Customer Connectivity Engineering & Network Provisioning - 25%: Configure and deploy production network changes to edge routing, customer-facing infrastructure, and cloud network constructs. Apply foundational cloud engineering practices to provision, validate, and document cloud-hosted connectivity components in support of customer onboarding and infrastructure changes.
- Customer Support & Communications - 15%: Provide expert technical support and guidance to customers and sales coverage teams regarding Cboe network connectivity and access models. Staff the NOC Hotline and manage inbound support tickets, delivering timely, clear, and professional customer communications.
- Real-Time Monitoring & Incident Response - 20%: Proactively monitor global customer connectivity, market access paths, and back-end trading infrastructure in real time during trading hours. Analyze network telemetry and drive rapid incident response to minimise MTTR.
- Escalation & Advanced Troubleshooting - 15%: Collaborate closely with Network Engineering, Cloud Engineering, Systems Engineering, internal infrastructure teams, and external vendors to diagnose and resolve advanced network, cloud, and market data issues.
- Automation Enhancements & Development - 15%: Design, build, and maintain operational automations using Python, API-driven integrations, and Claude Code across monitoring, alerting, ticketing, and network telemetry systems.
- Packet Analysis & Problem Management - 10%: Respond to customer multicast gap claims and complex market data integrity inquiries. Perform packet captures and deep packet inspection to analyze traffic behavior and explain observed anomalies.
Ideal Candidate: Have a High School Diploma, GED, or technical/vocational education; Bachelor’s degree preferred in Computer Science, Computer Engineering, Software Engineering, Business, Financial Services, Communications, or a related discipline. One or more relevant technical certifications, such as: Cisco or AWS Associate certification, CompTIA Network+ and/or Security+, Corvil Certified Administrator or Expert, Experience with API based development for Network Automations.
Senior Network Engineer - 6 month fixed term contract employer: Cedar Cares, Inc
Cboe Europe is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration across its London and Amsterdam offices. With a strong emphasis on employee growth, you will have the opportunity to mentor fellow engineers while working on cutting-edge technology in a hybrid environment. The company prioritises quality and automation, ensuring that your contributions directly impact the high-performance finance platform serving a global audience.
