At a Glance
- Tasks: Lead a global team to ensure high availability of trading platforms and resolve technical issues.
- Company: Cboe Global Markets, a leader in financial services with a focus on innovation.
- Benefits: Competitive salary, private healthcare, pension contributions, and professional development opportunities.
- Other info: Opportunity for career growth and involvement in cutting-edge technology.
- Why this job: Join a dynamic team and make a real impact in the fast-paced world of trading.
- Qualifications: Bachelor's degree in a relevant field and expertise in technical operations or software engineering.
The predicted salary is between 80000 - 100000 £ per year.
Role Overview: Sr. Manager, Site Reliability Engineering (London) is an experienced leader responsible for overseeing a globally distributed team of SRE technologists with diverse skills in software development, systems, network, application, and/or database management. This role ensures seamless, continuous coverage of Cboe's real‑time low‑latency trading platforms around the clock and provides direct platform support for Cboe's European operations.
Responsibilities
- Technical Leadership & System Availability: Provide technical leadership, support and operational oversight to sustain resiliency and high availability of critical business operations across European and GTH market sessions; monitor production, disaster recovery and certification systems; troubleshoot and drive resolution of issues; analyze and optimize performance of real‑time trading platforms; oversee daily system checks and ensure platforms are operating as expected; take direct action to resolve known issues; assist the build team to resolve build/deployment issues.
- People Leadership & Team Development: Lead, mentor and provide guidance to direct reports across European and APAC time zones; delegate assignments; create and execute agile‑based processes such as Kanban and Scrum; connect direct reports to others within and across the organization; support training and development; establish operational objectives, policies and procedures; liaise with management and other stakeholders.
- Platform Configuration Management & Project Oversight: Develop and manage operational initiatives; translate functional plans into operational processes; guide execution and provide project‑management support; deliver tactical results; manage configuration of new and existing trading platforms; prepare for new features; monitor development activities, change‑management tickets, evaluate impact; approve and execute daily change tickets; organize testing prior to deployment; work with software engineering to resolve systemic issues; ensure compliance obligations are met.
- Incident Response & Escalation Management: Serve as senior escalation point for production incidents across European and GTH market hours; coordinate incident triage, root‑cause analysis and resolution; provide timely communication to stakeholders; drive post‑incident reviews and remediation tracking.
- Subject Matter Expertise & Stakeholder Engagement: Provide subject‑matter expertise on all aspects of platforms; advise teams on moderately complex matters; liaise with vendors and facilities operators supporting critical financial infrastructure.
- Reporting & Data Analysis: Create and improve reports related to Operations management; analyze technical data sets to troubleshoot or explain perceived issues; use SQL, UNIX shell and other tools to gather and analyze data.
- Capacity Planning: Drive capacity‑planning decisions for Cboe Exchanges, especially within the European region; support capacity‑planning needs of various business units; participate in capacity‑planning meetings.
- Automation & Process Improvement: Identify and lead task‑automation opportunities; develop, test and maintain Python tools; leverage AI to maximize efficiency.
- On‑Call & Weekend Testing: Lead and participate in weekend testing (e.g., capacity testing, fail‑over); provide follow‑the‑sun on‑call technical support as part of the global Operations team.
Qualifications
- Education: Bachelor’s Degree in Computer Science, Computer Engineering, Software Engineering, Business, Financial Services, Communications, or a related discipline (Master’s preferred).
- Experience & Technical Skills: Deep subject‑matter expertise in one or more of the following areas: Technical Operations; UNIX Shell; Software Engineering or Systems, Network, or Database Administration; SQL; Python, C++, or other programming language; Leadership or Senior Role; Networking (TCP/IP and Multicast) and NIC Configuration.
- Communication & Language Skills: Fluency in English – both written and spoken – is required; clear, precise and unambiguous communication across time zones, cultures and technical disciplines.
- Global Markets Awareness: Familiarity with European markets and US equities, options, and/or futures market structures is strongly preferred; situational awareness across multiple market sessions and regulatory environments.
Benefits & Perks: Competitive total rewards package including private healthcare coverage, pension contributions, professional development opportunities, and access to global employee resource groups and internal mobility programs.
Equal Opportunity Employer: Cboe Global Markets is an Equal Opportunity Employer.
Senior Site Reliability Engineering Manager in London employer: Cedar Cares, Inc
Cboe Global Markets is an exceptional employer, offering a dynamic work environment in London where innovation meets collaboration. With a strong focus on employee development, competitive benefits including private healthcare and pension contributions, and a commitment to diversity through global resource groups, Cboe fosters a culture of growth and inclusivity. As a leader in the financial services sector, employees have the unique opportunity to engage with cutting-edge technology while contributing to the resilience of critical trading platforms across Europe.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Site Reliability Engineering Manager in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with current employees at Cboe. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Show off your skills! Prepare for technical interviews by brushing up on your knowledge of UNIX, SQL, and Python. Practice coding challenges and be ready to discuss your past projects in detail.
✨Tip Number 3
Be proactive! If you see a problem or an area for improvement in Cboe’s platforms, don’t hesitate to bring it up during your interview. This shows initiative and that you’re already thinking about how to contribute.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll have access to all the latest job openings and updates directly from us.
We think you need these skills to ace Senior Site Reliability Engineering Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Site Reliability Engineering Manager role. Highlight your experience in technical leadership and system availability, as well as any relevant skills in software development and incident response.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your experience with agile processes and team development, and how you can contribute to our global operations.
Showcase Your Technical Skills:Don’t forget to showcase your technical expertise! Include specific examples of your work with UNIX Shell, SQL, Python, or any other relevant programming languages. This will help us see your depth of knowledge in the field.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Cedar Cares, Inc
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially in areas like UNIX Shell, SQL, and Python. Be ready to discuss how you've used these technologies in past roles, particularly in relation to system availability and incident response.
✨Showcase Your Leadership Skills
As a Senior Site Reliability Engineering Manager, you'll need to demonstrate your ability to lead and mentor teams. Prepare examples of how you've successfully guided teams through challenges, implemented agile processes, and supported team development.
✨Understand the Business Context
Familiarise yourself with Cboe's trading platforms and the European market landscape. Being able to discuss how your role impacts business operations will show that you understand the bigger picture and are ready to contribute from day one.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-time scenarios. Think about past incidents you've managed, how you approached them, and what the outcomes were. This will help you illustrate your expertise in incident response and escalation management.
