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- Tasks: Meet and greet patients, manage appointments, and assist with enquiries.
- Company: Join a century-old family-owned optical and hearing care provider.
- Benefits: Competitive salary, bonuses, free spectacles, discounts, and 28 days holiday.
- Why this job: Be part of a friendly team and make a difference in patient care.
- Qualifications: Good interpersonal skills and a smart appearance; previous experience valued.
- Other info: Training opportunities available for career progression.
The predicted salary is between 24000 - 36000 £ per year.
Cecil Amey Opticians and Hearing Care are recruiting for a full time or part time Optical Assistant/Receptionist to join our team in Wymondham. Cecil Amey has a century-long history deeply embedded in the heart of East Anglia. From its modest beginnings, the business has evolved into a cherished family legacy, committed to being the premium independent optical and hearing care provider in the region.
This is an excellent opportunity to join a growing friendly team, in an exciting family-owned company. The principal aspects of the Optical Assistant role are:
- Meet and greet patients and assist with enquiries.
- Take phone calls and manage appointments.
- Operate the cash till, cheques, and electronic payments.
- Maintain all required databases and records.
- Undertake minor adjustments or repairs to spectacles as required.
- Pre‑screen patients: eye pressure check, visual field test and OCT.
Good telephone manner, smart appearance and good interpersonal skills are a necessity. Previous optical receptionist experience would be valued.
Benefits include:
- Competitive salary and benefits package including team bonus, company pension scheme, free staff spectacles/contact lenses, staff discounts and yearly uniform allowance.
- 28 days holiday including bank holidays, birthday as holiday, enhanced sick pay.
- Closed Sundays and Bank Holidays.
- Training opportunities for those willing to progress.
Please email CV and covering letter by clicking the fast apply button.
Optical Assistant/Receptionist in Wymondham employer: Cecil Amey Ltd
Contact Detail:
Cecil Amey Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant/Receptionist in Wymondham
✨Tip Number 1
Get to know the company! Research Cecil Amey Opticians and Hearing Care, their history, and what makes them unique. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your people skills! As an Optical Assistant/Receptionist, you'll be meeting and greeting patients all day. Role-play with a friend or family member to get comfortable with common scenarios you might face.
✨Tip Number 3
Be proactive! If you see a job opening on our website, don’t hesitate to apply. Follow up with a friendly email expressing your enthusiasm for the role; it shows initiative and can set you apart from other candidates.
✨Tip Number 4
Dress to impress! First impressions matter, especially in a customer-facing role. Make sure you look smart and professional when you go for your interview – it reflects your commitment to the position.
We think you need these skills to ace Optical Assistant/Receptionist in Wymondham
Some tips for your application 🫡
Craft a Personalised Cover Letter: When writing your cover letter, make sure to tailor it specifically to the Optical Assistant/Receptionist role. Highlight your relevant experience and skills, especially those that align with the job description, like your good telephone manner and interpersonal skills.
Showcase Your Experience: If you've got previous optical receptionist experience, don’t hold back! Mention specific tasks you’ve handled, like managing appointments or operating a cash till. This will show us you’re ready to hit the ground running.
Keep It Professional Yet Friendly: Remember, we’re looking for someone who can meet and greet patients with a smile. So, while your application should be professional, let your personality shine through. A friendly tone can make a big difference!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the quickest way for us to receive your application, and it shows you’re keen on joining our team at Cecil Amey Opticians and Hearing Care!
How to prepare for a job interview at Cecil Amey Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Cecil Amey Opticians and Hearing Care. Understand their history, values, and what makes them stand out in the optical industry. This will not only impress your interviewers but also help you tailor your answers to align with their mission.
✨Showcase Your Interpersonal Skills
As an Optical Assistant/Receptionist, you'll be the first point of contact for patients. Practice demonstrating your good telephone manner and interpersonal skills during the interview. Use examples from past experiences where you've successfully managed customer interactions or resolved issues.
✨Prepare for Role-Specific Questions
Expect questions related to the specific duties of the role, such as managing appointments or operating the cash till. Brush up on any relevant experience you have, and be ready to discuss how you would handle common scenarios in the optical field.
✨Dress Smartly and Be Professional
First impressions matter! Make sure to dress smartly for your interview, reflecting the professional environment of an optical practice. A polished appearance will show that you take the opportunity seriously and are ready to represent the company well.
