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- Tasks: Welcome patients, manage appointments, and assist with optical enquiries.
- Company: Join a family-owned optical and hearing care provider with a rich history.
- Benefits: Enjoy competitive pay, bonuses, discounts, and 28 days holiday.
- Why this job: Be part of a friendly team and make a difference in people's lives.
- Qualifications: Good communication skills; previous experience in optics is a plus.
- Other info: Opportunities for training and career progression in a supportive environment.
The predicted salary is between 24000 - 36000 £ per year.
Cecil Amey Opticians and Hearing Care are recruiting for a full time or part time Optical Assistant/Receptionist to join our team in Wymondham. Cecil Amey has a century-long history deeply embedded in the heart of East Anglia. From its modest beginnings, the business has evolved into a cherished family legacy, committed to being the premium independent optical and hearing care provider in the region. This is an excellent opportunity to join a growing friendly team, in an exciting family-owned company.
The principal aspects of the Optical Assistant role are:
- Meet and greet patients and assist with enquiries.
- Take phone calls and manage appointments.
- Operate the cash till, cheques, and electronic payments.
- Maintain all required databases and records.
- Undertake minor adjustments or repairs to spectacles as required.
- Pre-screen patients: eye pressure check, visual field test and OCT.
- Good telephone manner, smart appearance and good interpersonal skills are a necessity.
- Previous optical receptionist experience would be valued.
Benefits include:
- Competitive salary and benefits package including team bonus, company pension scheme, free staff spectacles/contact lenses, staff discounts and yearly uniform allowance.
- 28 days holiday including bank holidays, birthday as holiday, enhanced sick pay.
- Closed Sundays and Bank Holidays.
- Training opportunities for those willing to progress.
Please email CV and covering letter by clicking the 'fast apply' button.
Optical Assistant/Receptionist in Norwich employer: Cecil Amey Ltd
Contact Detail:
Cecil Amey Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant/Receptionist in Norwich
✨Tip Number 1
Make sure you research Cecil Amey Opticians and Hearing Care before your interview. Knowing their history and values will help you connect with the team and show that you're genuinely interested in being part of their family legacy.
✨Tip Number 2
Practice your phone manner! Since you'll be taking calls and managing appointments, it’s crucial to sound friendly and professional. Grab a mate and do some mock calls to get comfortable.
✨Tip Number 3
Dress smartly for your interview. First impressions matter, especially in a customer-facing role like an Optical Assistant/Receptionist. Show them you care about your appearance and the job!
✨Tip Number 4
Don’t forget to highlight any previous experience you have in optical or customer service roles during your chat. Even if it’s not directly related, showing your interpersonal skills can set you apart. And remember, apply through our website for a smoother process!
We think you need these skills to ace Optical Assistant/Receptionist in Norwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially if you've worked in a similar role before. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your strengths!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to express why you’re excited about joining our team at Cecil Amey. Share a bit about yourself and how you can contribute to our friendly atmosphere.
Show Off Your Interpersonal Skills: Since the role involves meeting and greeting patients, make sure to highlight your people skills in your application. We love candidates who can connect with others and create a welcoming environment!
Apply Through Our Website: We encourage you to apply through our website using the 'fast apply' button. It’s quick and easy, and ensures your application goes straight to us for review. We can’t wait to hear from you!
How to prepare for a job interview at Cecil Amey Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Cecil Amey Opticians and Hearing Care. Understand their history, values, and what makes them stand out in the optical industry. This will not only impress your interviewers but also help you tailor your answers to align with their mission.
✨Show Off Your Interpersonal Skills
As an Optical Assistant/Receptionist, you'll be the first point of contact for patients. Practice your greeting and how you would handle enquiries. Be ready to demonstrate your good telephone manner and how you can create a welcoming atmosphere for patients during the interview.
✨Prepare for Practical Scenarios
Think about the day-to-day tasks you’ll be handling, like managing appointments or operating the cash till. Prepare examples from your past experiences where you've successfully managed similar responsibilities. This will show that you're ready to hit the ground running.
✨Dress Smartly and Be Professional
First impressions matter! Make sure you dress smartly for your interview to reflect the professional environment of an optical practice. A neat appearance will convey your seriousness about the role and your understanding of the importance of professionalism in patient care.
