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For Companies At a Glance
- Tasks: Greet guests, assist with menu choices, and ensure a fantastic dining experience.
- Company: High-end neighbourhood restaurant in West London with a vibrant atmosphere.
- Benefits: Starting salary of £12.71 per hour, 50% off food, and access to health support.
- Other info: Career progression opportunities and delicious staff meals on shift.
- Why this job: Join a dynamic team and thrive in a fast-paced, rewarding environment.
- Qualifications: Positive attitude, excellent communication skills, and previous experience in hospitality preferred.
The predicted salary is between 25000 - 27000 £ per year.
We're looking for experienced, customer-focused waiting staff to join our waiting team for a high-end neighbourhood restaurant in West London. If you're passionate about hospitality and seeking an opportunity to thrive in a dynamic environment, we'd love to hear from you!
Compensation
Salary: Starting £12.71 per hour + Service charge
What's in it for you as Waiting Team Member
- 50% off food and drink in our pubs for a table of up to 4 people.
- Every penny of service charge goes to the people who work in our restaurants, including our kitchen team.
- Access your tips weekly in your digital tip jar.
- Access to Benefits platform with hundreds of discounts on shopping, gym memberships, holidays, bars, restaurants + more.
- 24/7 Health and Wellbeing support, access support lines anytime for your mental, physical and financial health.
- Celebrate your 1-year work anniversary with an overnight stay in the Cotswolds, on us!
- Access to Stream, a financial wellbeing platform, helping you manage, save and access up to 50% of your earnings in advance of payday.
- Earn more with our employee referral scheme.
- Delicious staff meals on shift.
- Career progression opportunities, ongoing training to develop yourself personally and professionally.
A snapshot of what you'll be doing
- Front of House: Greet guests warmly and ensure they feel welcome, offering assistance with menu choices and special requests.
- Food & drink knowledge: Have a good understanding of the menu, including ingredients and preparation methods, to provide recommendations and answer customer queries.
- Proactively check on guests: During their meal to ensure guest satisfaction and address any issue that may arise.
- Collaborative teamwork: Work closely with kitchen staff, bar tenders and other team members to ensure an efficient service.
About you, our new Waiting Team Member
- Positive and friendly attitude, with a willingness to work collaboratively with the team.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
- A passion for delivering exceptional customer service and creating a positive experience for guests.
- Flexible approach to work.
- Previous experience in a high-end and high-volume establishment is highly advantageous.
Server/Waiter/Waitress employer: CeCe's
Contact Detail:
CeCe's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Server/Waiter/Waitress
✨Tip Number 1
Get to know the restaurant's vibe! Before you apply, pop in for a meal or a drink. This way, you can chat with the staff and get a feel for the atmosphere. Plus, it shows your genuine interest when you mention your experience during the interview!
✨Tip Number 2
Brush up on your menu knowledge! Familiarise yourself with the types of dishes and drinks they offer. When you know your stuff, you’ll impress during the interview and show that you’re ready to hit the ground running.
✨Tip Number 3
Practice your customer service skills! Think of scenarios where you might need to handle tricky situations or guest complaints. Role-playing with a friend can help you feel more confident and prepared for those questions in the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Server/Waiter/Waitress
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through! Share specific experiences that highlight your customer service skills and how you’ve made guests feel special in the past.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Use keywords from the job description, like 'collaborative teamwork' and 'excellent communication', to show we’re on the same page about what makes a great Waiting Team Member.
Highlight Relevant Experience: If you've worked in high-end or high-volume establishments before, shout about it! Mention any specific roles or responsibilities that relate directly to what we’re looking for, so we can see how you fit into our team.
Apply Through Our Website: We want to make the application process as smooth as possible for you, so be sure to apply through our website. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at CeCe's
✨Know the Menu Inside Out
Before your interview, make sure you familiarise yourself with the restaurant's menu. Understand the ingredients, preparation methods, and any special dishes. This will not only impress your interviewers but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you handled difficult situations or went above and beyond for guests. This will demonstrate your passion for hospitality and your ability to thrive in a dynamic environment.
✨Practice Teamwork Scenarios
Since collaboration is key in this role, be ready to discuss how you've worked effectively within a team. Share specific instances where you supported colleagues or contributed to a positive team atmosphere. This will highlight your ability to work well with others in a fast-paced setting.
✨Bring a Positive Attitude
Your attitude can make a huge difference in the interview. Approach it with enthusiasm and positivity, showing that you're excited about the opportunity. A friendly demeanour will resonate well with the interviewers and reflect the kind of atmosphere they want to create in their restaurant.