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- Tasks: Greet guests, assist with menu choices, and ensure a fantastic dining experience.
- Company: Join a high-end neighbourhood restaurant in West London with a focus on quality and authenticity.
- Benefits: Starting salary of £12.71 per hour, 50% off food, and access to health support.
- Other info: Career progression opportunities and delicious staff meals on shift.
- Why this job: Be part of a dynamic team and create memorable experiences for guests.
- Qualifications: Positive attitude, excellent communication skills, and previous hospitality experience preferred.
The predicted salary is between 12 - 12 £ per hour.
We're looking for experienced, customer-focused waiting staff to join our waiting team for a high-end neighbourhood restaurant in West London. If you're passionate about hospitality and seeking an opportunity to thrive in a dynamic environment, we’d love to hear from you!
Salary: Starting £12.71 per hour + Service charge
What's in it for you as Waiting Team Member:
- 50% off food and drink in our pubs for a table of up to 4 people.
- Every penny of service charge goes to the people who work in our restaurants, including our kitchen team.
- Access your tips weekly in your digital tip jar.
- Access to Benefits platform with hundreds of discounts on shopping, gym memberships, holidays, bars, restaurants + more.
- 24/7 Health and Wellbeing support, access support lines anytime for your mental, physical and financial health.
- Celebrate your 1-year work anniversary with an overnight stay in the Cotswolds, on us!
- Access to Stream, a financial wellbeing platform, helping you manage, save and access up to 50% of your earnings in advance of payday.
- Earn more with our employee referral scheme.
- Delicious staff meals on shift.
- Career progression opportunities, ongoing training to develop yourself personally and professionally.
A snapshot of what you'll be doing Front of House:
- Greet guests warmly and ensure they feel welcome offering assistance with menu choices and special requests.
- Have a good understanding of the menu, including ingredients and preparation methods, to provide recommendations and answer customer queries.
- Proactively check on guests during their meal to ensure guest satisfaction and address any issue that may arise.
- Work closely with kitchen staff, bar tenders and other team members to ensure an efficient service.
About you, our new Waiting Team Member:
- Positive and friendly attitude, with a willingness to work collaboratively with the team.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
- A passion for delivering exceptional customer service and creating a positive experience for guests.
- Flexible approach to work.
- Previous experience in a high-end and high-volume establishment is highly advantageous.
About Us: Public House Group is a collection of pubs and restaurants across London and the Cotswolds. Our journey began with The Pelican, setting the tone for everything that followed. Each of our venues champions the very best of the UK, from responsibly sourced meats and seasonal vegetables to a carefully curated selection of wines and spirits. At the heart of what we do is a commitment to craftsmanship, provenance and authenticity. We work closely with farmers, growers and suppliers who share our values, ensuring that every dish and every drink reflects quality, integrity and care. As we continue to grow, our focus remains the same to create spaces that feel both timeless and contemporary, where guests experience honest food, thoughtful service and a genuine connection to British produce.
Click apply and we'll take it from there!
Server/Waiter/Waitress in London employer: CeCe's
Contact Detail:
CeCe's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Server/Waiter/Waitress in London
✨Tip Number 1
Get to know the restaurant vibe! Before you apply, pop in for a meal or a drink. This way, you can get a feel for the atmosphere and the team, plus it shows your genuine interest when you mention it in your chat.
✨Tip Number 2
Network like a pro! Chat with current staff or even regulars if you can. Building connections can give you insider info about the role and might just land you a recommendation when you apply through our website.
✨Tip Number 3
Prepare for the interview by brushing up on your food and drink knowledge. Familiarise yourself with the menu and be ready to discuss how you'd enhance the guest experience. Show us you're passionate about hospitality!
✨Tip Number 4
Follow up after your interview! A quick thank-you message can go a long way. It shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team.
We think you need these skills to ace Server/Waiter/Waitress in London
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through! Share experiences that highlight your customer service skills and why you’re excited about joining our team.
Tailor Your Application: Make sure to customise your application to reflect the specific qualities we’re looking for. Mention your previous experience in high-end establishments and how it aligns with our values at Public House Group.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, making it easy for us to see why you’d be a great fit for our waiting team.
Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at CeCe's
✨Know the Menu Inside Out
Before your interview, make sure you familiarise yourself with the restaurant's menu. Understand the ingredients, preparation methods, and any special dishes. This will not only impress your interviewers but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about how you handled difficult situations or went above and beyond for guests. This will demonstrate your passion for hospitality and your ability to thrive in a fast-paced environment.
✨Practice Your Communication
Since excellent communication is key in this role, practice speaking clearly and confidently about your experiences. You might even want to do a mock interview with a friend to get comfortable discussing your skills and how they relate to the job.
✨Emphasise Teamwork
Be ready to discuss how you work collaboratively with others. Share specific instances where you contributed to a team effort, especially in high-pressure situations. This will highlight your ability to fit into their dynamic waiting team.