Head Waiter/Waitress

Head Waiter/Waitress

Full-Time 35000 - 40000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a dynamic waiting team in a high-end restaurant setting.
  • Company: Trendy neighbourhood restaurant in West London with a focus on hospitality.
  • Benefits: Earn up to £17.50 per hour, plus tips and discounts on food and drink.
  • Other info: Enjoy career progression, ongoing training, and wellness support.
  • Why this job: Join a passionate team and thrive in a vibrant, customer-focused environment.
  • Qualifications: Experience in hospitality and a love for excellent customer service.

The predicted salary is between 35000 - 40000 £ per year.

We're looking for experienced, customer-focused Head Waiter/Waitress to join our waiting team for a high-end neighbourhood restaurant in West London. If you're passionate about hospitality and seeking an opportunity to thrive in a dynamic environment, we'd love to hear from you!

Salary - Earn up to £17.50 per hour including Service charge.

What's in it for you as a Head Waiter/Waitress:

  • 50% off food and drink in our pubs for a table of up to 4 people.
  • Every penny of service charge goes to the people who work in our restaurants, including our kitchen team.
  • Access your tips weekly in your digital tip jar.
  • Access to Benefits platform with hundreds of discounts on shopping, gym memberships, holidays, bars, restaurants + more.
  • 24/7 Health and Wellbeing support, access support lines anytime for your mental, physical and financial health.
  • Celebrate your 1-year work anniversary with an overnight stay in the Cotswolds, on us!
  • Access to Stream, a financial wellbeing platform, helping you manage, save and access up to 50% of your earnings in advance of payday.
  • Earn more with our employee referral scheme.
  • Delicious staff meals on shift.
  • Career progression opportunities, ongoing training to develop yourself personally and professionally.

Head Waiter/Waitress employer: CeCe's

Join our vibrant team at a high-end neighbourhood restaurant in West London, where we prioritise exceptional hospitality and employee well-being. Enjoy a range of benefits including generous discounts, access to health support, and opportunities for career progression, all within a dynamic and supportive work culture that celebrates your contributions. With a focus on personal and professional development, we ensure that every member of our team feels valued and empowered to thrive.

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Contact Details:

CeCe's Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Head Waiter/Waitress

Tip Number 1

Network like a pro! Get out there and connect with people in the hospitality industry. Attend local events, join online forums, or even pop into restaurants to chat with staff. You never know who might have a lead on your next Head Waiter/Waitress role!

Tip Number 2

Show off your personality! When you get an interview, let your passion for hospitality shine through. Share stories about your experiences and how you've gone above and beyond for customers. This is your chance to stand out from the crowd!

Tip Number 3

Practice makes perfect! Before your interview, rehearse common questions and answers. Think about scenarios where you’ve handled difficult situations or provided exceptional service. The more prepared you are, the more confident you'll feel!

Tip Number 4

Apply through our website! We love seeing applications directly from candidates who are excited about joining our team. It shows initiative and gives us a chance to see your enthusiasm right from the start!

We think you need these skills to ace Head Waiter/Waitress

Customer Service Skills
Team Leadership
Communication Skills
Attention to Detail
Time Management
Problem-Solving Skills
Multitasking

Some tips for your application 🫡

Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your customer service skills and how you thrive in a busy environment. We want to see your enthusiasm!

Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Head Waiter/Waitress role. Highlight relevant experience and skills that match the job description. This shows us that you’ve done your homework and are genuinely interested in joining our team.

Be Clear and Concise:Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate well-structured applications that get straight to the heart of your qualifications and experiences.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.

How to prepare for a job interview at CeCe's

Know the Menu Inside Out

Familiarise yourself with the restaurant's menu and any special dishes. Being able to discuss the ingredients, preparation methods, and wine pairings will show your passion for the role and impress the interviewers.

Showcase Your Customer Service Skills

Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond for a guest, as this is crucial for a Head Waiter/Waitress position.

Dress to Impress

Since it's a high-end restaurant, make sure to dress smartly for your interview. A polished appearance reflects your understanding of the hospitality industry and shows that you take the opportunity seriously.

Ask Thoughtful Questions

Prepare some insightful questions about the restaurant's culture, team dynamics, and growth opportunities. This not only demonstrates your interest in the role but also helps you gauge if it's the right fit for you.