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- Tasks: Lead operations and drive process improvements in a dynamic business environment.
- Company: Join a well-established Cardiff-based company with over 30 years of industry experience.
- Benefits: Enjoy a competitive salary, 30 days holiday, and subsidised healthcare.
- Why this job: Make a real impact by shaping the future of our operations and team culture.
- Qualifications: 5+ years management experience in Fire, Security, or Automation sectors required.
- Other info: Great opportunities for training, development, and career progression.
The predicted salary is between 50000 - 75000 £ per year.
This is a varied and rewarding role within a well-established Cardiff-based business, now part of the Senseco Group. With over 30 years of experience in the Automation, Fire & Security industry, we are continuing to expand our business.
We are recruiting an experienced Operations Manager, working with our Senior Management Team, supporting the Business Unit Leader in the day-to-day running of the business. If this sounds like the right opportunity for you, we encourage you to apply and become part of our growing team.
Key Responsibilities- Support the Business Unit Leader across operational projects, initiatives and all aspects of the business.
- Deputise for the Business Unit Leader in day-to-day business management and decision-making.
- Directly manage Department Managers, ensuring alignment, performance, and accountability.
- Drive process improvements across the business, identifying efficiencies and implementing best practice.
- Take ownership of customer onboarding, ensuring a seamless and high-quality client experience.
- Ensure regulatory and internal compliance across the business.
- Collaborate in the preparation of budgets, forecasts, and operational plans.
- Foster and promote a positive, high-performance culture.
- Ensure financial controls are in place and adhered to.
- Actively contribute to the strategic direction of the organisation.
- Monitor market trends, competitor activity, and industry developments to inform business decisions.
- Provide leadership in commercial decision-making, escalating key issues appropriately.
- Actively identify, pursue, and secure new business opportunities, including clients, revenue streams, and products.
- Drive the sales forecast, ensuring revenue targets are met and exceeded.
- Lead client engagement, including meetings, presentations, and ongoing account management.
- Implement and manage key account strategies to enhance client satisfaction and retention.
- Ensure the business is registered and compliant with relevant Framework Agreements.
- Oversee tendering activity, with the support of the Head of Projects.
- Input into pricing strategies, ensuring competitiveness and profitability.
- Lead weekly sales meetings and follow up on action points to maintain momentum.
- Oversee marketing initiatives to support sales growth and brand positioning.
- Minimum of 5 years management experience within the Fire, Security and Automation sector.
- Proven experience managing large, multi-disciplinary teams.
- Strong customer-facing experience with excellent communication and negotiation skills.
- Advanced Excel skills (e.g. Pivot Tables, VLOOKUPS).
- Full UK driving licence.
- Appointment subject to a satisfactory DBS check.
- Regular performance and pay reviews.
- Ongoing training and development.
- Progression opportunities.
- A supportive and positive working environment.
Operations Manager in Cardiff employer: Ceaton Security Services Ltd
Contact Detail:
Ceaton Security Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in Cardiff
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and engage on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Operations Manager role.
✨Tip Number 2
Prepare for interviews by researching the company inside out. Understand their values, recent projects, and market position. We want you to walk in feeling confident and ready to show how you can contribute to their success!
✨Tip Number 3
Practice your pitch! Be ready to articulate your experience and how it aligns with the job description. We suggest rehearsing common interview questions and your answers so you can shine when it counts.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. We believe this small gesture can set you apart from other candidates.
We think you need these skills to ace Operations Manager in Cardiff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in managing teams and driving process improvements, as these are key aspects of the job. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share specific examples of your past successes in operations and leadership that relate to the responsibilities outlined in the job description.
Showcase Your Achievements: When detailing your experience, focus on your achievements rather than just listing duties. Use metrics where possible to demonstrate your impact, like how you improved efficiency or drove sales growth. We love numbers that tell a story!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our growing team!
How to prepare for a job interview at Ceaton Security Services Ltd
✨Know Your Operations Inside Out
Make sure you understand the key responsibilities of an Operations Manager, especially in the Fire, Security, and Automation sector. Brush up on your knowledge of process improvements and team leadership strategies, as these will likely come up during the interview.
✨Showcase Your Leadership Skills
Prepare examples that demonstrate your experience managing large teams and driving performance. Be ready to discuss how you've fostered a positive culture and handled challenges in previous roles. This will show that you're not just a manager, but a leader.
✨Be Ready for Financial Discussions
Since the role involves budget preparation and financial controls, be prepared to talk about your experience with financial management. Brush up on your Excel skills, particularly Pivot Tables and VLOOKUPS, as they may ask you to demonstrate your proficiency.
✨Engage with Client-Centric Examples
As client engagement is crucial, think of specific instances where you've successfully managed client relationships or improved customer onboarding processes. Highlighting your communication and negotiation skills will set you apart from other candidates.
