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- Tasks: Lead operations and drive process improvements in a dynamic business environment.
- Company: Join a well-established Cardiff-based company with over 30 years of industry experience.
- Benefits: Enjoy a competitive salary, 30 days holiday, and subsidised healthcare.
- Why this job: Make a real impact by shaping the future of our growing business.
- Qualifications: 5+ years management experience in Fire, Security, or Automation sectors required.
- Other info: Opportunities for ongoing training, development, and career progression.
The predicted salary is between 50000 - 75000 £ per year.
Basic Salary: £62,500
Holiday: 30 days (22 days plus 8 bank holidays)
Benefits: Subsidised healthcare scheme and Company pension scheme (auto-enrolment)
This is a varied and rewarding role within a well-established Cardiff-based business, now part of the Senseco Group. With over 30 years of experience in the Automation, Fire & Security industry, we are continuing to expand our business. We are recruiting an experienced Operations Manager, working with our Senior Management Team, supporting the Business Unit Leader in the day-to-day running of the business. If this sounds like the right opportunity for you, we encourage you to apply and become part of our growing team.
Operations & Team Leadership
- Support the Business Unit Leader across operational projects, initiatives and all aspects of the business.
- Deputise for the Business Unit Leader in day-to-day business management and decision-making.
- Directly manage Department Managers, ensuring alignment, performance, and accountability.
- Drive process improvements across the business, identifying efficiencies and implementing best practice.
- Take ownership of customer onboarding, ensuring a seamless and high-quality client experience.
- Ensure regulatory and internal compliance across the business.
- Collaborate in the preparation of budgets, forecasts, and operational plans.
- Foster and promote a positive, high-performance culture.
- Ensure financial controls are in place and adhered to.
Strategic Contribution
- Actively contribute to the strategic direction of the organisation.
- Monitor market trends, competitor activity, and industry developments to inform business decisions.
- Provide leadership in commercial decision-making, escalating key issues appropriately.
Sales & Business Development
- Actively identify, pursue, and secure new business opportunities, including clients, revenue streams, and products.
- Drive the sales forecast, ensuring revenue targets are met and exceeded.
- Lead client engagement, including meetings, presentations, and ongoing account management.
- Implement and manage key account strategies to enhance client satisfaction and retention.
- Ensure the business is registered and compliant with relevant Framework Agreements.
- Oversee tendering activity, with the support of the Head of Projects.
- Input into pricing strategies, ensuring competitiveness and profitability.
- Lead weekly sales meetings and follow up on action points to maintain momentum.
- Oversee marketing initiatives to support sales growth and brand positioning.
Required Skills & Experience
- Minimum of 5 years management experience within the Fire, Security and Automation sector.
- Proven experience managing large, multi-disciplinary teams.
- Strong customer-facing experience with excellent communication and negotiation skills.
- Advanced Excel skills (e.g. Pivot Tables, VLOOKUPS).
- Full UK driving licence.
- Appointment subject to a satisfactory DBS check.
What To Expect From Ceaton
- Regular performance and pay reviews
- Ongoing training and development
- Progression opportunities
- A supportive and positive working environment
Operations Manager in Cardiff employer: Ceaton Security Services Limited
Contact Detail:
Ceaton Security Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in Cardiff
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the lookout for an Operations Manager role. You never know who might have the inside scoop on a great opportunity!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Familiarise yourself with their recent projects and challenges in the Fire & Security sector. This will help us stand out as a candidate who’s genuinely interested and ready to contribute from day one.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Operations Manager. Highlight your leadership skills and any successful projects you've led that demonstrate your ability to drive process improvements and manage teams effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our growing team at Senseco Group. Let’s make it happen!
We think you need these skills to ace Operations Manager in Cardiff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in managing teams and driving process improvements, as these are key aspects of the job. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share specific examples of your past successes in the Fire, Security, and Automation sector that demonstrate your leadership and strategic thinking.
Showcase Your Skills: Don’t forget to highlight your advanced Excel skills and customer-facing experience. These are crucial for the role, so make sure they stand out in your application. We love seeing candidates who can bring these skills to the table!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. We can't wait to hear from you!
How to prepare for a job interview at Ceaton Security Services Limited
✨Know Your Stuff
Make sure you understand the operations management role inside out. Familiarise yourself with the company’s history, values, and recent projects in the Fire, Security, and Automation sector. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams and driven process improvements in your previous roles. Be ready to discuss specific situations where you’ve had to make tough decisions or implement changes that benefited the business. This will demonstrate your capability to support the Business Unit Leader effectively.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and strategic thinking. Think about potential challenges in operations management and how you would tackle them. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Engage with Questions
Prepare thoughtful questions to ask at the end of the interview. This could be about the company's future direction, team dynamics, or how success is measured in the role. Engaging with the interviewer shows your enthusiasm and helps you determine if the company is the right fit for you.
