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- Tasks: Support the Service Manager by handling customer calls and managing service documentation.
- Company: Join CEA, a leading distributor of top-tier capital equipment brands.
- Benefits: Gain valuable experience in a supportive team with career growth opportunities.
- Other info: Be part of a company that values safety and excellence in service.
- Why this job: Perfect for entry-level candidates eager to build skills in a dynamic environment.
- Qualifications: No prior experience required; just a passion for customer service and administration.
The predicted salary is between 30000 - 42000 £ per year.
About Us
CEA is the leading distributor for world-renowned capital equipment brands JCB agricultural and construction equipment, Atlas Copco, Ditch Witch and Dynapac. Supplying a diverse range of equipment to a wide variety of industries, CEA actively supports customers in the construction, agriculture, government, infrastructure, defence, waste management, mining, civil works, utility maintenance, and recycling sectors. Offering extensive sales, parts and service support through our network of branches and dealers, CEA is committed to ensuring the highest standards when it comes to supporting the needs of our growing customer base.
About the Role
Join our team as a Service Administrator supporting our Wingfield brand. In this fast-paced, customer-focused role, you’ll play a key part in ensuring all service documentation is completed accurately, efficiently, and to a high standard. This is an ideal opportunity for an entry-level administrator looking to build skills, gain experience, and grow their career within a small supportive team.
Key Responsibilities
- Support the Service Manager and Service Supervisor by handling customer calls, asking the right questions to enable accurate and timely responses.
- Submit all warranty repair orders within 14 days of job completion.
- Manage the full invoice-processing workflow, including opening and closing service jobs.
- Raise and process Purchase Orders, ensuring timely approval.
Administrator in London employer: CEA
Contact Detail:
CEA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at CEA. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by researching CEA and understanding their values and services. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice common interview questions and role-play with a friend. This will boost your confidence and help you articulate your skills and experiences effectively during the actual interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the CEA family.
We think you need these skills to ace Administrator in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Administrator role. Highlight any relevant experience or skills that match the job description, like customer service or administration tasks. We want to see how you can fit into our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're interested in the role and how your background makes you a great fit. Keep it friendly and professional – we love a personal touch!
Show Off Your Attention to Detail: As an Administrator, accuracy is key. Make sure your application is free from typos and errors. Double-check everything before you hit send – it shows us you care about quality!
Apply Through Our Website: We encourage you to apply through our website for a smooth process. It’s super easy and ensures your application goes directly to us. Plus, you’ll get to see more about what we do at CEA!
How to prepare for a job interview at CEA
✨Know the Company Inside Out
Before your interview, take some time to research CEA and its role in the capital equipment industry. Understand their key products, services, and the sectors they operate in. This will not only show your interest but also help you tailor your answers to align with their values and goals.
✨Prepare for Customer-Focused Scenarios
As a Service Administrator, you'll be dealing with customer calls and service documentation. Think of examples from your past experiences where you've successfully handled customer queries or resolved issues. Be ready to discuss how you can contribute to maintaining high standards in customer service.
✨Showcase Your Organisational Skills
In this role, managing invoices and service jobs is crucial. Prepare to talk about your organisational skills and any tools or methods you use to stay on top of tasks. You might even want to bring along a sample of your work or a system you’ve used to demonstrate your efficiency.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, what a typical day looks like, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture is the right fit for you.