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For Companies At a Glance
- Tasks: Support students with logistics, cultural integration, and career opportunities.
- Company: Join CEA CAPA, a leader in transformative study abroad experiences.
- Benefits: Enjoy a diverse work environment and the chance to impact students' lives.
- Why this job: Be part of a global team enhancing students' cultural experiences and personal growth.
- Qualifications: Bachelor’s degree and proficiency in Microsoft Office; CRM experience is a plus.
- Other info: We value diverse backgrounds and encourage all to apply, regardless of qualifications.
The predicted salary is between 28800 - 43200 £ per year.
Your Role:
As a Program Coordinator, you will play a key role in supporting students throughout their programs, from logistics to cultural integration, academic affairs, and career and internship opportunities, ensuring a seamless and enriching experience. As a Program Coordinator you will be housed within different departments depending on work requirements at various points of the year and will enjoy working across all aspects of the student experience, getting broad exposure to multiple aspects of study abroad program delivery.
What You’ll Do:
- Serve as a point of contact for students, providing information and resources
- Plan and execute program activities, including student excursions and local events
- Assist with student activities, arrivals, and orientations to help students navigate their new environment
- Support administrative duties like reception, mail handling, and student communications
- Support housing placements, and assist with student accommodations
- Administrate class schedules, and book co-curricular field studies
- Source local internship opportunities for CEA CAPA students
- Be part of the emergency phone rotation for student support
- Collaborate with local staff and external partners to enhance program success
- Manage stakeholder relationships with partnering University institutions and faculty
- Support the Center Director with ad-hoc program and administrative tasks
What Makes a Great Candidate:
- Bachelor’s or higher degree
- Proficiency in Microsoft Office (MS), CRM Systems, and other digital tools
- Respect for confidentiality and strict adherence to student privacy laws
- Comfort with meeting/exceeding goals and building relationships
- Demonstrated commitment to inclusivity
Bonus Qualifications
- Experience studying, living, and/or working multiculturally
- Experience with international education or higher education administration
- Proficiency with Salesforce or other Customer Relationship Management (CRM) system
Core Competencies
- Demonstrated organizational and time management skills
- Excellent interpersonal skills
- Outstanding written and verbal communication skills
- Ability to work in a fast-paced environment
- Competence liaising across internal teams to influence and build consensus
- Self-starter mentality with comfort and confidence contributing to a team
We believe great talent comes in many forms and that there is no one size fits all in hiring. If you feel you may be a great fit for this role but do not check all of the boxes, we encourage you to apply and show us why you\’re the right candidate for this position.
Who We Are:
At CEA CAPA, we believe studying and interning abroad is a transformative experience. By immersing themselves in new cultures, our students gain valuable skills and perspectives that shape their futures.
We’re proud to be a recognized sector leader, known for our delivery of impactful academic, professional and cultural experiences. This is achieved through our dedicated global team who provide comprehensive guidance, instruction, support and resources to maximize the benefit of our students’ time abroad.
A sense of belonging is central to CEA CAPA’s mission. We foster a work environment that values diversity and is free from bias. Our hiring practices are based on professional qualifications, skills and competence.
With a footprint that spans 53 cities in 20 countries across Europe, Latin America and Australia our 450 strong global workforce deliver exceptional cultural experiences abroad to over 7,000 students per year.
Our commitment to creating a sense of belonging means we welcome individuals of all abilities, ages, citizenships, educations, ethnicities, family statuses, gender identities, genders, genetic information, languages, marital status, military experiences, political views, pregnancy, races, religions, sexes, sexual orientations, socioeconomic statuses, and work experiences and therefore we encourage applicants from diverse lived experiences to apply.
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Coordinator, Program and Student Services employer: CEA Study Abroad
Contact Detail:
CEA Study Abroad Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Coordinator, Program and Student Services
✨Tip Number 1
Familiarise yourself with the specific programmes and services offered by CEA CAPA. Understanding their unique approach to student support will help you demonstrate your enthusiasm and alignment with their mission during interviews.
✨Tip Number 2
Network with current or former employees of CEA CAPA, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your fit for the role.
✨Tip Number 3
Highlight any multicultural experiences you have had, whether through study, work, or travel. This role values inclusivity and understanding diverse perspectives, so sharing relevant stories can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your organisational and time management skills in detail. Given the fast-paced nature of the role, providing examples of how you've successfully managed multiple tasks or projects will showcase your ability to thrive in this environment.
We think you need these skills to ace Coordinator, Program and Student Services
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and expectations of a Program Coordinator. Highlight how your skills and experiences align with supporting students in various aspects of their study abroad journey.
Tailor Your CV: Customise your CV to reflect relevant experiences, particularly those that demonstrate your organisational skills, interpersonal abilities, and commitment to inclusivity. Use specific examples from past roles that showcase your capability in managing student services or similar tasks.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your passion for international education and student support. Mention any multicultural experiences and how they have prepared you for this role.
Highlight Relevant Skills: In your application, emphasise your proficiency in Microsoft Office, CRM systems, and any experience with Salesforce. Also, showcase your strong communication skills and ability to work in fast-paced environments, as these are crucial for the role.
How to prepare for a job interview at CEA Study Abroad
✨Show Your Passion for Student Support
Make sure to express your enthusiasm for helping students navigate their experiences. Share any relevant personal stories or experiences that highlight your commitment to student success and well-being.
✨Demonstrate Organisational Skills
Prepare examples of how you've successfully managed multiple tasks or projects in the past. This role requires excellent time management, so be ready to discuss specific strategies you use to stay organised and efficient.
✨Highlight Your Interpersonal Skills
Since this position involves liaising with students, faculty, and external partners, be prepared to showcase your communication skills. Practice articulating how you build relationships and resolve conflicts effectively.
✨Familiarise Yourself with Cultural Sensitivity
Given the multicultural environment, it's important to demonstrate your understanding of inclusivity and cultural awareness. Be ready to discuss any experiences you've had working or studying in diverse settings and how they shaped your perspective.
