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CEA CAPA Education Abroad

Coordinator, Program and Student Services

London Full-Time 22300 - 25000 £ / year (est.) No home office possible

At a Glance

Tasks: Support students with logistics, cultural integration, and career opportunities during their study abroad experience.
Company: Join CEA CAPA, a leader in transformative international education experiences.
Benefits: Enjoy a full-time role with diverse tasks and the chance to work globally.
Why this job: Be part of a mission-driven team that values inclusivity and personal growth.
Qualifications: Bachelor’s degree and proficiency in Microsoft Office; CRM experience is a plus.
Other info: Open to diverse applicants; no one-size-fits-all approach to hiring.

The predicted salary is between 22300 - 25000 £ per year.

Coordinator, Program and Student Services

Join to apply for the Coordinator, Program and Student Services role at CEA CAPA Education Abroad

Coordinator, Program and Student Services

Join to apply for the Coordinator, Program and Student Services role at CEA CAPA Education Abroad

Your Role:
As a Program Coordinator, you will play a key role in supporting students throughout their programs, from logistics to cultural integration, academic affairs, and career and internship opportunities, ensuring a seamless and enriching experience. As a Program Coordinator you will be housed within different departments depending on work requirements at various points of the year and will enjoy working across all aspects of the student experience, getting broad exposure to multiple aspects of study abroad program delivery.

Serve as a point of contact for students, providing information and resources
Plan and execute program activities, including student excursions and local events
Assist with student activities, arrivals, and orientations to help students navigate their new environment
Support administrative duties like reception, mail handling, and student communications
Support housing placements, and assist with student accommodations
Administrate class schedules, and book co-curricular field studies
Source local internship opportunities for CEA CAPA students
Be part of the emergency phone rotation for student support
Collaborate with local staff and external partners to enhance program success
Manage stakeholder relationships with partnering University institutions and faculty
Support the Center Director with ad-hoc program and administrative tasks

What Makes a Great Candidate:

Bachelor’s or higher degree
Proficiency in Microsoft Office (MS), CRM Systems, and other digital tools
Respect for confidentiality and strict adherence to student privacy laws
Comfort with meeting/exceeding goals and building relationships
Demonstrated commitment to inclusivity

Bonus Qualifications

Experience studying, living, and/or working multiculturally
Experience with international education or higher education administration
Proficiency with Salesforce or other Customer Relationship Management (CRM) system

Core Competencies

Demonstrated organizational and time management skills
Excellent interpersonal skills
Outstanding written and verbal communication skills
Ability to work in a fast-paced environment
Competence liaising across internal teams to influence and build consensus
Self-starter mentality with comfort and confidence contributing to a team

We believe great talent comes in many forms and that there is no one size fits all in hiring. If you feel you may be a great fit for this role but do not check all of the boxes, we encourage you to apply and show us why you\’re the right candidate for this position.
Who We Are:
At CEA CAPA, we believe studying and interning abroad is a transformative experience. By immersing themselves in new cultures, our students gain valuable skills and perspectives that shape their futures.
We’re proud to be a recognized sector leader, known for our delivery of impactful academic, professional and cultural experiences. This is achieved through our dedicated global team who provide comprehensive guidance, instruction, support and resources to maximize the benefit of our students’ time abroad.
A sense of belonging is central to CEA CAPA’s mission. We foster a work environment that values diversity and is free from bias. Our hiring practices are based on professional qualifications, skills and competence.
With a footprint that spans 53 cities in 20 countries across Europe, Latin America and Australia our 450 strong global workforce deliver exceptional cultural experiences abroad to over 7,000 students per year.
Our commitment to creating a sense of belonging means we welcome individuals of all abilities, ages, citizenships, educations, ethnicities, family statuses, gender identities, genders, genetic information, languages, marital status, military experiences, political views, pregnancy, races, religions, sexes, sexual orientations, socioeconomic statuses, and work experiences and therefore we encourage applicants from diverse lived experiences to apply.

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Coordinator, Program and Student Services employer: CEA CAPA Education Abroad

At CEA CAPA Education Abroad, we pride ourselves on being an exceptional employer that values diversity and inclusivity, fostering a supportive work culture where every team member can thrive. Located in the vibrant city of London, our employees benefit from a dynamic environment that encourages professional growth through exposure to various aspects of international education and student services. With a commitment to transformative experiences for both students and staff, we offer meaningful opportunities to make a lasting impact while enjoying a collaborative and enriching workplace.

Contact Detail:

CEA CAPA Education Abroad Recruiting Team

View CEA CAPA Education Abroad Profile

StudySmarter Expert Advice 🤫

We think this is how you could land Coordinator, Program and Student Services

✨Tip Number 1

Familiarise yourself with the study abroad landscape and the specific challenges students face when adapting to new cultures. This knowledge will help you connect with potential employers like us at CEA CAPA, showcasing your understanding of the role.

✨Tip Number 2

Network with professionals in the international education sector. Attend relevant events or join online forums to meet people who can provide insights into the role and potentially refer you to opportunities within organisations like ours.

✨Tip Number 3

Highlight any multicultural experiences you have had, whether through study, work, or travel. This will demonstrate your ability to relate to diverse student populations, which is crucial for a Program Coordinator position.

✨Tip Number 4

Showcase your organisational skills by discussing any relevant projects or events you've managed in the past. Being able to plan and execute activities effectively is key for this role, and we value candidates who can demonstrate this capability.

We think you need these skills to ace Coordinator, Program and Student Services

Organisational Skills

Time Management

Interpersonal Skills

Written Communication Skills

Verbal Communication Skills

Proficiency in Microsoft Office

Experience with CRM Systems

Problem-Solving Skills

Event Planning

Cultural Sensitivity

Adaptability

Stakeholder Management

Team Collaboration

Customer Service Orientation

Attention to Detail

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of Program Coordinator. Emphasise any experience in student services, logistics, or multicultural environments.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting students and your understanding of the study abroad experience. Mention specific examples of how you've contributed to similar roles or environments.

Highlight Relevant Skills: In your application, focus on key competencies such as organisational skills, communication abilities, and experience with CRM systems. Use specific examples to demonstrate these skills in action.

Showcase Cultural Competence: If you have experience studying or working in multicultural settings, make sure to include this in your application. Highlight how this experience has prepared you to support diverse student populations effectively.

How to prepare for a job interview at CEA CAPA Education Abroad

✨Show Your Passion for Student Support

Make sure to express your enthusiasm for helping students navigate their study abroad experience. Share any personal experiences or stories that highlight your commitment to student success and cultural integration.

✨Demonstrate Organisational Skills

Prepare examples of how you've successfully managed multiple tasks or projects in the past. This role requires excellent organisational skills, so be ready to discuss your time management strategies and how you prioritise tasks.

✨Familiarise Yourself with the Company

Research CEA CAPA Education Abroad thoroughly. Understand their mission, values, and the specific programmes they offer. This will help you tailor your answers and show that you're genuinely interested in being part of their team.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving abilities and interpersonal skills. Think of scenarios where you had to handle difficult situations or support students effectively, and be ready to discuss how you approached those challenges.

Coordinator, Program and Student Services

CEA CAPA Education Abroad

Location: London

Coordinator, Program and Student Services

At a Glance

Coordinator, Program and Student Services

Coordinator, Program and Student Services

Seniority level

Seniority level

Employment type

Employment type

Job function

Job function

Industries

Programmes Coordinator (Social Impact) at Arrival

Coordinator, Program and Student Services employer: CEA CAPA Education Abroad

StudySmarter Expert Advice 🤫

✨Tip Number 1

✨Tip Number 2

✨Tip Number 3

✨Tip Number 4

We think you need these skills to ace Coordinator, Program and Student Services

Some tips for your application 🫡

How to prepare for a job interview at CEA CAPA Education Abroad

Coordinator, Program and Student Services

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