At a Glance
- Tasks: Lead a dynamic team in a premium food retail environment, ensuring exceptional customer service and operational excellence.
- Company: Respected independent food retail business with a loyal customer base.
- Benefits: Competitive salary, flexible hours, casual dress, staff meals, and employee discounts.
- Other info: Join a passionate team dedicated to quality food and customer experience.
- Why this job: Take ownership of a thriving business and influence its culture and growth.
- Qualifications: Experience in food retail management and strong leadership skills required.
The predicted salary is between 40000 - 45000 £ per year.
We are currently looking for an experienced and hands-on General Manager to lead the team at a well-established premium food retail business in North London. This is an exciting opportunity for a strong retail or hospitality operator to take ownership of the day-to-day running of a busy and successful operation, leading from the front across both the retail floor and food production areas. Working closely with the senior leadership team, the successful General Manager will be responsible for the overall performance of the business, driving exceptional customer service, commercial success and operational excellence.
Perks:
- Salary of £40,000 - £45,000 depending on experience
- Senior leadership role with real autonomy and responsibility
- Opportunity to influence the culture, standards and continued growth of a well-established independent business
- Supportive and passionate team environment
- Company pension
- Casual dress
- Staff meals and employee discounts
- 45-hour working week
- Flexible working pattern between 6:00am and 7:00pm
Place:
Our client is a highly respected independent food retail business with a loyal customer following and an outstanding reputation for quality products and excellent service. Combining retail with freshly prepared food, the business operates in a fast-paced environment where quality, consistency and customer experience are at the heart of everything they do.
Person:
- Previous experience as a General Manager within food retail, delicatessen, bakery, café or a similar fresh food environment
- Strong commercial awareness with experience managing sales, labour costs, margins and profitability
- A hands-on leadership style with the ability to motivate and develop a team
- Experience overseeing recruitment, training, rotas and performance management
- Excellent customer service and operational management skills
- Strong organisational skills with the ability to perform under pressure
- Experience managing stock control, ordering, opening and closing procedures and compliance
- A sound understanding of food safety, allergen management and health & safety legislation
- A genuine passion for high-quality food and delivering exceptional customer experiences
- Flexibility to work weekends and public holidays in line with the needs of the business
If you're a commercially minded and hands-on General Manager looking for an exciting opportunity to lead a thriving independent food business, we'd love to hear from you. Apply now!
Employment details:
- Experience: Required
- Employment: Full-time
- Schedule: Flexible working pattern between 6:00am and 7:00pm
- Salary: £40,000 – £45,000 yearly
General Manager – Premium Food Retail in London employer: C&E Recruitment
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StudySmarter Expert Advice🤫
We think this is how you could land General Manager – Premium Food Retail in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like C&E Recruitment, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like C&E Recruitment!
We think you need these skills to ace General Manager – Premium Food Retail in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at C&E Recruitment, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at C&E Recruitment and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show C&E Recruitment that you’re ready to jump in and contribute right away!
How to prepare for a job interview at C&E Recruitment
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
