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For Companies At a Glance
- Tasks: Lead the front desk team and ensure guests feel welcomed every day.
- Company: Join a stunning 4-star hotel in Frensham with a vibrant atmosphere.
- Benefits: Enjoy a £26,000 salary, hotel discounts, free parking, and staff meals.
- Why this job: Perfect for those seeking career growth in hospitality with a supportive team culture.
- Qualifications: Must have supervisory experience in hotel reception and excellent customer service skills.
- Other info: Live-in options available; shifts include weekends and early/late hours.
The predicted salary is between 24000 - 28000 £ per year.
Hotel Reception Supervisor – Farnham, Frensham
We are currently looking to recruit an experienced hotel reception supervisor for a beautiful 4* hotel near Farnham. As hotel supervisor you will ensure that all guests receive the warmest of welcomes and oversee the daily running of the front desk and supervising the reception team.
The Perks
As the Reception Supervisor you can look forward to the following:
- Salary basic of £26,000
- 40 hours per week
- 5 days on, 2 days off
- Permanent contract
- Great training and career progression
- Hotel discounts
- Free parking
- Staff meals
- Live in available
The Place
A picturesque 4-star hotel in Frensham with 53 bedrooms, busy hotel restaurant, bar lounge and conference facilities. They have a modern European casual dining restaurant, offering breakfast, lunch and dinner as well as afternoon teas. There is also a large outdoor patio that is perfect for al fresco dining and celebrations
The Person
The ideal hotel Reception Supervisor will have the following:
- Experience in hotel Reception at supervisor level
- Happy working shifts and weekends (7am-3pm or 3pm-11pm)
- Proven experience in customer service
- Be looking for a long-term venture
- Excellent spoken and written English
- Genuine desire to serve guests
- Be able to lead a small experienced tea
If you are an experienced Reception Supervisor looking for an exciting new role, apply now!
AMRT1_UKCT
Hotel Reception Supervisor employer: C&E Recruitment
Contact Detail:
C&E Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Reception Supervisor
✨Tip Number 1
Make sure to highlight your previous experience in hotel reception, especially in supervisory roles. Share specific examples of how you successfully managed a team and improved guest satisfaction.
✨Tip Number 2
Demonstrate your customer service skills during the interview. Prepare to discuss situations where you went above and beyond for guests, as this will show your genuine desire to serve.
✨Tip Number 3
Familiarize yourself with the hotel’s offerings and unique features. Being knowledgeable about the hotel’s restaurant, bar, and conference facilities will help you stand out as a candidate who is genuinely interested in the role.
✨Tip Number 4
Be prepared to discuss your flexibility with shifts and weekends. Since the role requires working various hours, showing that you are adaptable and willing to meet the hotel's needs will be a big plus.
We think you need these skills to ace Hotel Reception Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in hotel reception and supervisory roles. Emphasize any relevant customer service achievements and your ability to lead a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your desire to create a welcoming environment for guests. Mention specific experiences that demonstrate your skills in managing a reception team.
Highlight Relevant Skills: In your application, focus on key skills such as communication, leadership, and customer service. Provide examples of how you've successfully managed a team or improved guest satisfaction in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a supervisory role.
How to prepare for a job interview at C&E Recruitment
✨Show Your Customer Service Skills
As a hotel reception supervisor, your ability to provide excellent customer service is crucial. Be prepared to share specific examples of how you've handled guest inquiries or complaints in the past, demonstrating your problem-solving skills and genuine desire to serve.
✨Highlight Your Leadership Experience
Since you'll be overseeing the reception team, it's important to showcase your leadership abilities. Discuss any previous experience you have in managing a team, including how you motivate and support your colleagues to ensure a smooth operation.
✨Familiarize Yourself with the Hotel
Before the interview, take some time to research the hotel and its offerings. Understanding their services, dining options, and overall atmosphere will allow you to tailor your responses and show your enthusiasm for the role.
✨Prepare for Shift Work Questions
Given that the position requires working shifts and weekends, be ready to discuss your availability and flexibility. Share your previous experiences with shift work and how you manage your time effectively to maintain a work-life balance.
