Learning and Development Manager in Ascot

Learning & Development Manager – 5-Star Luxury Hotel – Berkshire

We are currently recruiting for an experienced and inspiring Learning & Development Manager to join the People & Culture team of an exceptional 5-star luxury hotel in Berkshire.
This is a fantastic opportunity for a passionate L&D professional who genuinely loves developing people, inspiring teams and creating memorable learning experiences. Working within one of the world's most prestigious luxury hotel collections, the successful candidate will play a key role in shaping the employee journey, from the very first day through to ongoing career development and progression.
With the opportunity to introduce creative training initiatives, work closely with departmental leaders and help develop the next generation of hospitality talent, this is an exciting position for someone who wants to make a real difference within a truly exceptional hotel.

The Perks
As Learning & Development Manager, you can look forward to:
Competitive salary package
Excellent employee bonus scheme and service charge
Complimentary luxury hotel stays, including breakfast, across the collection
50% food and beverage discount at selected restaurants and bars
£1,000 refer-a-friend bonus
Access to an award-winning learning academy
Excellent training, apprenticeship and professional development opportunities
Summer parties, winter balls and regular team social events
Employee recognition awards and incentive schemes
Competitive company pension scheme
Life assurance
Free meals on duty
Complimentary uniform laundering
Health and wellbeing support, including access to occupational health services
Exclusive retail, lifestyle and online shopping discounts
Additional employee benefits, including travel and financial support schemes
The Place
Our client is a magnificent 5-star luxury country house hotel set within beautiful parkland in Berkshire.
Part of an internationally renowned luxury hotel collection, this exceptional property combines elegant accommodation, Michelin-starred dining, world-class spa facilities and outstanding hospitality.
With an enviable reputation for service excellence and a genuine commitment to developing its employees, the hotel offers a truly inspiring working environment where training, career progression and employee wellbeing are central to its success.

The Person
The successful Learning & Development Manager will have:
Previous experience in Learning & Development, ideally within luxury hospitality or another high-end service environment
A genuine passion for inspiring, coaching and developing people at all levels
Experience creating and delivering engaging training programmes, workshops and presentations
The confidence to work closely with senior managers and departmental leaders to identify training needs
Experience coordinating induction, onboarding and ongoing employee development programmes
An interest in supporting apprenticeships, work experience placements and future talent development
A creative approach to employee engagement, training initiatives and workplace culture
Excellent communication, presentation and interpersonal skills
Strong organisational skills with the ability to manage multiple training programmes and priorities
Experience maintaining training records and monitoring learning and development activity
Excellent Microsoft Office skills, particularly PowerPoint and Excel
Knowledge of HR and learning management systems would be advantageous
A proactive, enthusiastic and approachable personality with a genuine commitment to exceptional standards
This is a fantastic opportunity for a talented Learning & Development professional to become part of an exceptional luxury hotel, helping to inspire its people, develop future leaders and shape a culture of continuous learning and excellence.
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