Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the reception team and manage daily front desk operations.
- Company: Join a charming 4-star riverside hotel in Windsor with unique character.
- Benefits: Enjoy a £28,000 salary, birthday off, and employee discounts.
- Why this job: Be part of a vibrant team in a stunning location with growth opportunities.
- Qualifications: 2+ years as a Senior Receptionist in a quality hotel; strong leadership skills required.
- Other info: Shift work includes mornings, evenings, and weekends.
The predicted salary is between 24000 - 32000 £ per year.
We are looking for an experienced Head Receptionist to lead the reception team at this lovely 4-star hotel in Windsor. As Head Receptionist, you will run the reception shifts on a day-to-day basis of the front desk team and will report into the Reception Manager.
The Perks
- Salary of £28,000
- 40 hour week
- 5 days on, 2 days off
- Service on top of basic
- A paid day off for your birthday
- 24/7 Employee Assistance Programme for you and your family
- Group Rewards for going the extra mile & delivering exceptional guest service
- Employee appreciation events
- Family & Friends Accommodation rates & employee F & B discounts at all hotels in the group
- Opportunities for training and development & recognising your potential
The Place
A 4-star riverside hotel in Windsor comprised of several characterful buildings clustered around a historic cobbled street by Eton Bridge. They have a fabulous collection of individually styled bedrooms, a modern conference centre and leisure club with a gym, outdoor jacuzzi and sauna. The hotel has a riverside restaurant and lounge bar and is the perfect setting for both corporate and leisure guests.
The Person
The ideal Head Receptionist will have the following:
- A minimum of 2 years' experience as a Senior Receptionist in a quality hotel of a similar size or at Head Receptionist in a smaller property.
- Self-motivation and the ability to motivate others to achieve through proven man-management skills, coaching and team building.
- Strong organisational skills and the ability to implement, work with and monitor systems and procedures ensuring attention to detail at all times.
- Good understanding of all applicable health and safety legislation.
- Be IT literate - Microsoft Office, Opera PMS preferred.
- An excellent command of written & spoken English and numeracy.
- Happy with shift work 7am-3pm, 3pm-11pm and weekends.
If you are an experienced Head Receptionist, apply today!
Head Receptionist - Hotel employer: C&E Recruitment
Contact Detail:
C&E Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Receptionist - Hotel
✨Tip Number 1
Familiarise yourself with the hotel and its services. Knowing the ins and outs of the hotel, including its amenities and unique features, will help you stand out during interviews and show your genuine interest in the role.
✨Tip Number 2
Brush up on your leadership skills. As a Head Receptionist, you'll need to motivate and manage a team effectively. Consider examples from your past experiences where you've successfully led a team or resolved conflicts.
✨Tip Number 3
Network within the hospitality industry. Attend local events or join online forums related to hotel management. Building connections can provide valuable insights and potentially lead to recommendations for the position.
✨Tip Number 4
Prepare for scenario-based questions. Think about how you would handle common situations at the front desk, such as dealing with difficult guests or managing busy shifts. This will demonstrate your problem-solving skills and readiness for the role.
We think you need these skills to ace Head Receptionist - Hotel
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as a Senior Receptionist or Head Receptionist. Emphasise your man-management skills, organisational abilities, and any specific software knowledge, such as Opera PMS.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your leadership skills. Mention specific examples of how you've motivated teams or improved reception processes in previous roles.
Highlight Relevant Experience: In your application, clearly outline your experience in quality hotels, focusing on your ability to manage shifts and ensure exceptional guest service. Use metrics or achievements to demonstrate your impact.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Head Receptionist role.
How to prepare for a job interview at C&E Recruitment
✨Showcase Your Leadership Skills
As a Head Receptionist, you'll be leading a team. Be prepared to discuss your previous experience in managing teams, motivating staff, and resolving conflicts. Share specific examples of how you've successfully led a team in the past.
✨Demonstrate Organisational Abilities
Highlight your strong organisational skills during the interview. Discuss how you implement systems and procedures to ensure smooth operations at the front desk. Providing examples of how you've maintained attention to detail in a busy environment will impress the interviewers.
✨Familiarise Yourself with the Hotel's Values
Research the hotel and understand its values and mission. Be ready to explain how your personal values align with theirs and how you can contribute to delivering exceptional guest service, which is crucial for this role.
✨Prepare for Shift Work Questions
Since the role involves shift work, be prepared to discuss your flexibility and willingness to work various shifts, including weekends. Show that you understand the demands of the job and are ready to meet them head-on.
