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For Companies At a Glance
- Tasks: Lead the reception team and ensure exceptional guest service at a 4-star hotel.
- Company: Charming riverside hotel in Windsor with a vibrant atmosphere.
- Benefits: Competitive salary, birthday off, employee discounts, and development opportunities.
- Other info: Enjoy a supportive environment with great career growth potential.
- Why this job: Join a dynamic team and make guests' experiences unforgettable.
- Qualifications: 2+ years in hotel reception management and strong leadership skills.
The predicted salary is between 35000 - 35000 £ per year.
Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience. We are looking for an experienced Hotel Reception Manager to lead the reception team at this lovely 4-star hotel in Windsor. As Reception Manager, you will manage the day-to-day operations of the front desk team and will report into the Deputy General Manager.
The Perks
- Salary of £35,000 basic
- 5 days on, 2 days off service on top of basic
- A paid day off for your birthday
- 24/7 Employee Assistance Programme for you and your family
- Rewards for going the extra mile & delivering exceptional guest service
- Employee appreciation events
- Family & Friends Accommodation rates & employee F & B discounts at all hotels in the group
- Opportunities for training and development & recognising your potential
The Place
A 4-star riverside hotel in Windsor comprised of several characterful buildings clustered around a historic cobbled street by Eton Bridge. They have a fabulous collection of individually styled bedrooms, a modern conference centre, and leisure club with a gym, outdoor jacuzzi, and sauna. The hotel has a riverside restaurant and lounge bar and is the perfect setting for both corporate and leisure guests.
The Person
The ideal Hotel Reception Manager will have the following:
- A minimum of 2 years' experience as a Senior Receptionist or Reception Manager in a quality hotel of a similar size or at Head Receptionist in a smaller property
- Self-motivation and the ability to motivate others to achieve through proven man-management skills, coaching, and team building
- Strong organisational skills and the ability to implement, work with, and monitor systems and procedures ensuring attention to detail at all times
- Good understanding of all applicable health and safety legislation
- Be IT literate - Microsoft Office, Opera PMS preferred
- An excellent command of written & spoken English and numeracy
If you are an experienced Hotel Reception Manager, apply today!
Reception Manager in Bracknell employer: C&E Recruitment
Contact Detail:
C&E Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Manager in Bracknell
✨Tip Number 1
Get to know the hotel inside out! Familiarise yourself with its unique features and services. This way, when you chat with the hiring team, you can show off your knowledge and passion for the place.
✨Tip Number 2
Practice your people skills! As a Reception Manager, you'll be leading a team and interacting with guests. Role-play common scenarios with friends or family to boost your confidence and communication skills.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the hotel culture and what the hiring managers are really looking for.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the team at this lovely hotel.
We think you need these skills to ace Reception Manager in Bracknell
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Reception Manager role. Highlight your experience in managing teams and any relevant skills that match the job description. We want to see how you can bring your unique flair to our lovely hotel!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for the role. Share specific examples of your achievements in previous positions, especially those that demonstrate your leadership and organisational skills.
Showcase Your Personality: We love a bit of personality! Don’t be afraid to let your character shine through in your application. Whether it’s your passion for hospitality or your knack for motivating a team, we want to know what makes you tick.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s quick and easy, and ensures we see your application as soon as possible. We can’t wait to hear from you!
How to prepare for a job interview at C&E Recruitment
✨Know Your Stuff
Before the interview, make sure you’re familiar with the hotel’s history, values, and services. This will not only show your genuine interest but also help you tailor your answers to align with their expectations.
✨Showcase Your Leadership Skills
As a Reception Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on your coaching and motivational skills. Be ready to discuss specific situations where you’ve improved team performance.
✨Demonstrate Organisational Prowess
Highlight your organisational skills by discussing how you’ve implemented systems and procedures in previous roles. Bring up any tools or software you’ve used, especially if they relate to the hotel industry, like Opera PMS.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about common challenges faced at the front desk and prepare your responses. This will show that you can think on your feet and handle pressure effectively.