At a Glance
- Tasks: Lead hotel operations, manage events, and ensure exceptional guest experiences.
- Company: A well-established hotel in Woking with a strong reputation for hospitality.
- Benefits: Competitive salary, generous tips, employee discounts, and ongoing development opportunities.
- Other info: Flexible working hours with excellent career progression opportunities.
- Why this job: Join a dynamic team and make a real impact in a fast-paced environment.
- Qualifications: Experience in hospitality management and strong leadership skills required.
The predicted salary is between 38000 - 40000 £ per year.
Operations Manager - Hotel - Woking
We are currently recruiting for an experienced and commercially driven Operations Manager to join a busy hotel in Woking.
This is an excellent opportunity for a passionate hospitality professional to lead operational excellence across the hotel, working closely with the General Manager to deliver exceptional guest experiences and drive business performance.
The successful Operations Manager will oversee the day-to-day operation of the hotel, ensuring brand standards are consistently achieved while leading, developing and inspiring departmental teams.
This is a hands-on role that will include managing hotel operations, running events and supporting the business during busy trading periods.
- The Perks
- Salary of
- Generous tips on top of salary.
- Full-time, permanent contract (45 hours per week).
- Career progression opportunities within a respected hotel group.
- Ongoing learning and development programmes.
- Employee discounts.
- Meals on duty.
- Free on-site parking.
- Employee wellbeing support.
- A supportive and collaborative working environment.
- The Place
Our client is a well-established hotel in Woking, renowned for hosting weddings, conferences, corporate events and leisure stays.
With a strong reputation for excellent hospitality and a busy events calendar, this is a fast-paced environment where no two days are the same.
The hotel offers a supportive team culture and excellent opportunities for career progression.
- The Person
- Previous experience as an Operations Manager or Senior Manager within the hospitality industry.
- A proven track record of managing multiple departments within a hotel or hospitality venue.
- Experience within a recognised hotel brand would be advantageous.
- Strong leadership skills with the ability to motivate, inspire and develop high-performing teams.
- A commercial mindset with the ability to maximise revenue and drive business performance.
- Experience implementing and maintaining operational procedures and service standards.
- The ability to coach, mentor and develop department heads through effective performance management.
- Excellent communication, organisation and problem-solving skills.
- A flexible approach to working hours, including shifts, weekends and event operations. The role includes a mixture of office hours, early starts from around
7:00am , and occasional late finishes for events, typically between midnight and 2:00am .
- A proactive, hands-on management style with the confidence to oversee hotel operations in the absence of the General Manager.
- A genuine passion for delivering exceptional guest experiences and leading by example.
If you're an experienced Operations Manager looking for your next challenge within a busy hotel and events venue, we'd love to hear from you.
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Operations Manager in Woking employer: C&E-Recruitmen
Join a dynamic team at one of Chichester's premier estates, where your creativity as a Pastry Chef de Partie will shine in crafting exquisite desserts and afternoon teas. With a strong emphasis on employee growth, we offer comprehensive training opportunities and a supportive work culture that values fresh produce and innovation. Enjoy competitive salaries, gym memberships, and the chance to be part of a passionate culinary community dedicated to excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager in Woking
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like C&E-Recruitmen. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to C&E-Recruitmen
Don't be shy about reaching out to C&E-Recruitmen directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Operations Manager in Woking
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about C&E-Recruitmen and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at C&E-Recruitmen
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
