CDW is seeking a Resource Coordinator to manage Professional Services cases in Salesforce from triage to acceptance, ensuring accurate records and timely updates within agreed timeframes.
You will allocate resources by skills and availability, own bookings and Statements of Work, engage third party providers when needed, and collaborate with Billing, Sales Account Managers, and suppliers to maximise utilisation, forecast accuracy, and service quality.
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Resource Coordinator: Mastering Scheduling & Stakeholder Success employer: CDW
At CDW, we foster a collaborative and inclusive work culture where every coworker is valued and empowered to contribute. Located in the heart of London, our hybrid working model allows for flexibility while ensuring that you are part of a dynamic team dedicated to innovation and excellence in technology solutions. With ample opportunities for professional growth and a commitment to embracing AI and new technologies, CDW is an exceptional employer for those looking to make a meaningful impact in their careers.
