CDW is seeking a Customer Success Manager to drive proactive engagement and outcomes for a portfolio of mid-tier customer accounts. You will partner with Sales, Renewals, and Service Delivery to ensure renewal readiness and continued value realization.
In this role, you will develop success plans, monitor KPIs, and run business reviews to demonstrate measurable outcomes. Strong relationship-building and data-driven insights are essential to succeed.
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Strategic Customer Success Manager β Managed Services in Peterborough employer: CDW
At CDW, we foster a collaborative and inclusive work culture where every coworker is valued and empowered to contribute. Located in the heart of London, our hybrid working model allows for flexibility while ensuring that you are part of a dynamic team dedicated to innovation and excellence in technology solutions. With ample opportunities for professional growth and a commitment to embracing AI and new technologies, CDW is an exceptional employer for those looking to make a meaningful impact in their careers.