CDW is seeking a 2nd Line Support specialist in the United Kingdom to provide advanced technical assistance across Cisco, Fortinet, Palo Alto, and cloud platforms. You will work nights on a 12-hour shift cycle, supporting 4 nights on, 4 days off, and collaborate with 3rd line teams to resolve complex incidents.
The role emphasizes SLA-driven service, continuous learning, and hands-on experience with networking equipment and security technologies.
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Network & Security Incident Engineer (2nd Line) in Peterborough employer: CDW
At CDW, we foster a collaborative and inclusive work culture where every coworker is valued and empowered to contribute. Located in the heart of London, our hybrid working model allows for flexibility while ensuring that you are part of a dynamic team dedicated to innovation and excellence in technology solutions. With ample opportunities for professional growth and a commitment to embracing AI and new technologies, CDW is an exceptional employer for those looking to make a meaningful impact in their careers.
