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For Companies At a Glance
- Tasks: Resolve delivery issues and improve service quality in a dynamic warehouse environment.
- Company: Join CDW, a Fortune 500 leader in IT solutions, dedicated to making technology work for everyone.
- Benefits: Enjoy a collaborative culture, career growth opportunities, and the chance to make a real impact.
- Why this job: Be part of a supportive team that values trust and commitment while driving improvements in supply chain operations.
- Qualifications: Previous experience in supply chain or logistics, strong communication skills, and proficiency in data handling.
- Other info: This is a full-time role with opportunities for personal and professional development.
The predicted salary is between 60000 - 84000 £ per year.
At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. We’re proud to share our story and Make Amazing Happen at CDW.
Job Summary
We’re looking for a proactive and detail-oriented Supply Chain Conformance Controller to join our warehouse-based operations team. In this role, you’ll be resolving inbound delivery issues — whether it’s a short shipment, damaged goods, or recurring supplier errors. Working closely with both internal teams and external suppliers, you’ll investigate discrepancies, coordinate corrective actions and help drive long-term improvements in service and quality.
Key responsibilities
- Investigate delivery issues by reviewing order data, system records, and delivery documentation.
- Liaise with suppliers to agree outcomes — from replacements or credits to service-level improvements.
- Use root cause analysis to identify underlying problems and suggest practical solutions.
- Track and report supplier performance using systems including Navision, GoRamp, and Excel.
- Support monthly reporting and prepare supplier performance data for reviews and leadership meetings.
- Collaborate with warehouse and supplier teams to reduce delivery issues and improve inbound service standards.
- Strong communication skills with the ability to liaise effectively with suppliers and internal stakeholders.
- A proactive approach to problem-solving, with the confidence to suggest improvements and follow up on actions.
- Highly organised, accurate, and comfortable working in a fast-paced environment.
- Able to manage competing priorities and see tasks through to completion.
Qualifications, Skills & Experience
- Previous experience in an administrative role, ideally within supply chain, logistics, or warehouse operations.
- Confident using systems and handling data — especially Excel, Outlook, and ERP tools such as Navision.
- Strong communication skills with the ability to liaise effectively with suppliers and internal stakeholders.
- Familiarity with supplier portals or scheduling systems (e.g. GoRamp).
- Understanding of warehouse processes and inbound logistics.
CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
Supply Chain Conformance Controller employer: CDW UK
Contact Detail:
CDW UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supply Chain Conformance Controller
✨Tip Number 1
Familiarise yourself with the specific systems mentioned in the job description, like Navision and GoRamp. Having a solid understanding of these tools will not only boost your confidence but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Brush up on your root cause analysis skills. Being able to effectively identify and suggest solutions for delivery issues will set you apart as a proactive candidate who can contribute to long-term improvements.
✨Tip Number 3
Network with current or former employees at CDW, especially those in supply chain roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during interviews.
✨Tip Number 4
Prepare examples from your past experience that showcase your problem-solving abilities and communication skills. Be ready to discuss how you've successfully managed competing priorities in a fast-paced environment, as this is crucial for the role.
We think you need these skills to ace Supply Chain Conformance Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in supply chain, logistics, or warehouse operations. Use keywords from the job description to demonstrate that you meet the qualifications and skills required for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your proactive approach to problem-solving and your strong communication skills. Mention specific examples of how you've resolved delivery issues or improved processes in previous roles.
Highlight Technical Skills: Emphasise your proficiency with systems like Excel, Navision, and GoRamp. Provide examples of how you've used these tools to track performance or manage data effectively in past positions.
Showcase Team Collaboration: Since the role involves liaising with suppliers and internal teams, include examples of successful collaborations in your application. Highlight your ability to work in a fast-paced environment and manage competing priorities.
How to prepare for a job interview at CDW UK
✨Show Your Problem-Solving Skills
As a Supply Chain Conformance Controller, you'll need to demonstrate your proactive approach to problem-solving. Prepare examples of past experiences where you successfully resolved delivery issues or improved processes, and be ready to discuss the steps you took.
✨Familiarise Yourself with Relevant Tools
Since the role involves using systems like Navision, GoRamp, and Excel, make sure you're comfortable discussing your experience with these tools. If you have any specific achievements related to data handling or reporting, highlight them during the interview.
✨Emphasise Communication Skills
Strong communication is key in this role. Be prepared to explain how you've effectively liaised with suppliers and internal teams in the past. Consider sharing a situation where your communication skills led to a successful outcome.
✨Demonstrate Organisational Abilities
The job requires managing competing priorities in a fast-paced environment. Think of examples that showcase your organisational skills, such as how you prioritised tasks or managed deadlines in previous roles, and be ready to share these during your interview.
