At a Glance
- Tasks: Support the rollout of IT equipment across NHS sites and provide on-site technical support.
- Company: Join a vital team supporting the NHS with innovative IT solutions.
- Benefits: Gain hands-on experience, competitive pay, and the chance to make a difference.
- Why this job: Be part of a mission-driven team improving healthcare through technology.
- Qualifications: Experience in IT deployment and strong communication skills required.
- Other info: Opportunity for growth in a dynamic and supportive environment.
The predicted salary is between 28800 - 43200 £ per year.
Contract type
6 month FTC
Location
Merseyside WA9 1TT
Key Responsibilities
- Support the rollout and installation of new IT equipment (desktops, laptops, monitors, phones, and peripherals) across NHS sites.
- Decommission and safely dispose of legacy hardware in line with NHS data protection and sustainability policies.
- Image, configure, and test new devices to meet NHS Trust standards and clinical system requirements.
- Collaborate with IT teams, site leads, and end users to schedule and deliver deployments with minimal disruption to clinical services.
- Ensure network connectivity, domain joining, and system updates are correctly applied prior to handover.
- Provide on‑site technical support during and after deployment to resolve any installation or configuration issues.
- Maintain accurate asset tracking and documentation within the IT inventory management system.
- Follow standard operating procedures (SOPs) and contribute to continuous improvement of deployment processes.
- Escalate technical or logistical issues to the Deployment Lead or Project Manager as appropriate.
- Adhere to NHS information governance, health and safety, and security policies at all times.
Qualifications
- Proven experience in IT hardware deployment or desktop support within a large organisation (NHS experience desirable).
- Strong technical understanding of Windows OS, Microsoft 365, Active Directory, and basic networking.
- Excellent communication and customer service skills with the ability to work in clinical environments.
- Ability to work independently and as part of a wider deployment team across multiple NHS sites.
- Full UK driving licence and willingness to travel between Trust locations as required.
Seniority Level
- Associate
Employment Type
- Contract
Job Function
- IT Services and IT Consulting
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Onsite Engineer employer: CDW UK
Contact Detail:
CDW UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onsite Engineer
✨Tip Number 1
Network, network, network! Reach out to your contacts in the IT field, especially those who have experience with NHS deployments. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your technical skills. Make sure you can confidently discuss Windows OS, Microsoft 365, and basic networking. We want you to shine when they ask about your experience with hardware deployment!
✨Tip Number 3
Showcase your customer service skills during interviews. Remember, you'll be working in clinical environments, so demonstrating your ability to communicate effectively and resolve issues is key. Practice some scenarios where you've helped users in the past.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search. Don’t forget to tailor your application to highlight your relevant experience in IT hardware deployment.
We think you need these skills to ace Onsite Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT hardware deployment and desktop support. We want to see how your skills match up with the key responsibilities listed in the job description, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Onsite Engineer role. Share specific examples of your past experiences that relate to the NHS environment and how you’ve tackled similar challenges.
Show Off Your Technical Skills: We’re looking for someone with a strong technical understanding of Windows OS, Microsoft 365, and networking. Make sure to mention these skills prominently in your application, as they’re crucial for the role!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at CDW UK
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows OS, Microsoft 365, and Active Directory. Be ready to discuss how you've used these technologies in past roles, especially in a large organisation like the NHS.
✨Showcase Your Communication Skills
Since you'll be working closely with IT teams and end users, practice explaining technical concepts in simple terms. Think of examples where you've successfully communicated with non-technical staff or resolved issues in a clinical environment.
✨Demonstrate Problem-Solving Abilities
Prepare to share specific instances where you've tackled installation or configuration issues. Highlight your approach to troubleshooting and how you ensured minimal disruption to services during deployments.
✨Understand the Importance of Compliance
Familiarise yourself with NHS data protection and sustainability policies. Be ready to discuss how you’ve adhered to similar regulations in previous roles and why it’s crucial in the context of IT deployments.