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For Companies At a Glance
- Tasks: Support critical infrastructure systems and troubleshoot a variety of hardware and software.
- Company: Join a leading tech firm focused on air traffic control infrastructure.
- Benefits: Competitive salary, hands-on experience, and opportunities for professional growth.
- Why this job: Make a real impact in a high-stakes environment while developing your technical skills.
- Qualifications: Experience with hardware and software support, problem-solving skills, and a passion for technology.
- Other info: Dynamic role with opportunities to work on bespoke systems and cutting-edge technology.
The predicted salary is between 36000 - 60000 £ per year.
Position Title:
Onsite Engineer (L2)
Location:
Onsite (Southampton SO31 7AY)
This role is based onsite at the client’s location, Monday to Friday.
Job Summary
This is a Level 2 Onsite Engineering role focused on supporting critical infrastructure systems . The successful candidate will provide enterprise-level hardware and software support, including legacy systems, bespoke equipment, and mission-critical platforms (not deskside support).
You will work independently and collaboratively to maintain and troubleshoot a wide range of systems, ensuring the reliability and performance of air traffic control infrastructure.
Key Responsibilities
- Deliver onsite services for NATS, supporting enterprise infrastructure and bespoke systems.
- Provide technical support across IBM Mainframes, tape systems, DASD storage, and server platforms.
- Maintain and troubleshoot legacy and modern hardware including PCs, printers, and custom-built systems.
- Support operating systems including Windows, DOS, OS2 Warp, IBM AIX, RedHat, and Linux.
- Perform installations, moves, and changes across supported platforms.
- Apply electro-mechanical and soldering skills to bespoke equipment repairs.
- Attend customer meetings and maintain strong stakeholder relationships.
- Follow and improve documented procedures, contributing to team knowledge and documentation.
- Demonstrate creative problem-solving and solution-oriented thinking in high-pressure environments.
Systems & Equipment Supported
Enterprise Infrastructure
- Mainframes: IBM 9672 / 2003 / 2066 / 2096
- Tape Systems: IBM 3490, VTS, 3590
- Storage: EMC DASD, STK DASD
- Servers:
- IBM PSeries: 7012 / 7013 / 7015 / 7029 / 8203 / 9111
- HP Proliant: DL160G5-G8, DL180G6-G9
- Dell, Sun
Client Devices
- PCs: IBM PS2, Lenovo ThinkStation, Dell, Compaq, HP, Sun, Custom builds
- Printers: Dot Matrix, Laser
Operating Systems
- DOS, Windows (all versions), OS2 Warp
- IBM AIX, RedHat, Linux
Onsite Engineer employer: CDW UK
Contact Detail:
CDW UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onsite Engineer
✨Tip Number 1
Network like a pro! Attend industry events or local meetups related to engineering and tech. You never know who might be looking for an onsite engineer just like you!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects and experiences. This can really set you apart from the crowd when you're applying through our website.
✨Tip Number 3
Prepare for interviews by practising common technical questions and scenarios related to onsite engineering. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Onsite Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Onsite Engineer role. Highlight your experience with enterprise-level hardware and software support, especially with systems mentioned in the job description. We want to see how your skills match what we're looking for!
Showcase Problem-Solving Skills: In your application, don’t forget to showcase your creative problem-solving abilities. Share examples of how you've tackled challenges in high-pressure environments, as this is key for the role. We love seeing candidates who can think on their feet!
Be Clear and Concise: When writing your application, keep it clear and concise. Use bullet points where possible to make it easy for us to read through your qualifications and experiences. We appreciate straightforward communication!
Apply Through Our Website: Finally, make sure to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at CDW UK
✨Know Your Systems
Make sure you brush up on the specific systems and equipment mentioned in the job description. Familiarise yourself with IBM Mainframes, tape systems, and the various operating systems like Windows and Linux. Being able to discuss these confidently will show that you're prepared and knowledgeable.
✨Showcase Problem-Solving Skills
Prepare examples of how you've tackled technical challenges in the past. Think about situations where you had to troubleshoot hardware or software issues under pressure. This role requires creative problem-solving, so demonstrating your ability to think on your feet will impress the interviewers.
✨Understand Stakeholder Relationships
Since this role involves attending customer meetings and maintaining strong relationships, be ready to discuss your experience in collaborating with stakeholders. Share examples of how you've effectively communicated technical information to non-technical audiences, as this will highlight your interpersonal skills.
✨Practice Technical Questions
Expect technical questions related to the systems you'll be supporting. Review common troubleshooting scenarios and be prepared to explain your thought process. Practising these questions can help you articulate your expertise clearly during the interview.
