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For Companies At a Glance
- Tasks: Support critical infrastructure systems and troubleshoot a variety of hardware and software.
- Company: Join a leading tech firm focused on air traffic control infrastructure.
- Benefits: Competitive salary, hands-on experience, and opportunities for professional growth.
- Why this job: Make a real impact in a high-stakes environment while developing your technical skills.
- Qualifications: Experience with hardware and software support, problem-solving skills, and a passion for technology.
- Other info: Dynamic role with opportunities to work on bespoke systems and cutting-edge technology.
The predicted salary is between 36000 - 60000 £ per year.
Overview
This is a Level 2 Onsite Engineering role focused on supporting critical infrastructure systems. The successful candidate will provide enterprise-level hardware and software support, including legacy systems, bespoke equipment, and mission-critical platforms (not deskside support).
You will work independently and collaboratively to maintain and troubleshoot a wide range of systems, ensuring the reliability and performance of air traffic control infrastructure.
Responsibilities
- Deliver onsite services for NATS, supporting enterprise infrastructure and bespoke systems.
- Provide technical support across IBM Mainframes, tape systems, DASD storage, and server platforms.
- Maintain and troubleshoot legacy and modern hardware including PCs, printers, and custom-built systems.
- Support operating systems including Windows, DOS, OS/2 Warp, IBM AIX, RedHat, and Linux.
- Perform installations, moves, and changes across supported platforms.
- Apply electro-mechanical and soldering skills to bespoke equipment repairs.
- Attend customer meetings and maintain strong stakeholder relationships.
- Follow and improve documented procedures, contributing to team knowledge and documentation.
- Demonstrate creative problem-solving and solution-oriented thinking in high-pressure environments.
- Mainframes: IBM 9672 / 2003 / 2066 / 2096
- Tape Systems: IBM 3490, VTS, 3590
- Storage: EMC DASD, STK DASD
- Servers: IBM PSeries 7012 / 7013 / 7015 / 7029 / 8203 / 9111; HP Proliant DL160G5-G8, DL180G6-G9; Dell, Sun
- Client Devices: PCs (IBM PS2, Lenovo ThinkStation, Dell, Compaq, HP, Sun, Custom builds); Printers (Dot Matrix, Laser)
- Operating Systems: DOS, Windows (all versions), OS/2 Warp
Seniority level
- Associate
Employment type
- Contract
Job function
- Engineering and Information Technology
Industries
- IT Services and IT Consulting
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Onsite Engineer employer: CDW UK
Contact Detail:
CDW UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onsite Engineer
✨Tip Number 1
Network like a pro! Attend industry events or local meetups related to engineering and tech. You never know who might be looking for an onsite engineer just like you!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects and experiences with enterprise infrastructure and bespoke systems. This can really set you apart from the crowd.
✨Tip Number 3
Practice makes perfect! Prepare for interviews by rehearsing common technical questions related to IBM Mainframes, storage systems, and operating systems. Confidence is key when discussing your expertise.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for talented onsite engineers like you. Plus, it’s a great way to get noticed by our hiring team!
We think you need these skills to ace Onsite Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Onsite Engineer role. Highlight your experience with enterprise-level hardware and software support, especially with systems mentioned in the job description. We want to see how your skills match what we're looking for!
Showcase Your Problem-Solving Skills: In your application, don’t forget to showcase your creative problem-solving abilities. Share examples of how you've tackled challenges in high-pressure environments, as this is key for the role. We love seeing candidates who can think on their feet!
Be Clear and Concise: When writing your application, keep it clear and concise. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so get to the point while still showing off your personality!
Apply Through Our Website: Finally, make sure to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be good to go!
How to prepare for a job interview at CDW UK
✨Know Your Systems
Make sure you brush up on the specific systems and equipment mentioned in the job description. Familiarise yourself with IBM Mainframes, tape systems, and the various operating systems like AIX and Linux. Being able to discuss these confidently will show that you're prepared and knowledgeable.
✨Showcase Problem-Solving Skills
Prepare examples of how you've tackled complex technical issues in the past. Think about situations where you had to troubleshoot hardware or software problems under pressure. This role requires creative problem-solving, so demonstrating your experience in this area will be a big plus.
✨Understand Stakeholder Relationships
Since you'll be attending customer meetings, it's crucial to understand how to maintain strong relationships with stakeholders. Be ready to discuss how you've successfully communicated technical information to non-technical audiences in previous roles. This will highlight your interpersonal skills and ability to work collaboratively.
✨Follow Procedures and Contribute
Familiarise yourself with the importance of following documented procedures and contributing to team knowledge. Be prepared to discuss how you've improved processes in past positions. Showing that you value documentation and teamwork will resonate well with the interviewers.
