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- Tasks: Support customers with hardware and software installations, troubleshooting, and helpdesk services.
- Company: Join CDW, a Fortune 500 leader in IT solutions for diverse sectors worldwide.
- Benefits: Enjoy remote work options, competitive pension, private medical insurance, and generous holiday allowances.
- Why this job: Be part of a diverse team that values inclusion and empowers you to thrive.
- Qualifications: Relevant vendor certifications and ITIL Foundation v4 are essential; attention to detail is key.
- Other info: Flexible overtime opportunities available to meet client needs.
The predicted salary is between 28800 - 43200 £ per year.
About CDW
CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers around the Globe. A Fortune 500 company and member of the S&P 500 Index, CDW was founded in 1984 and employs over 15,000 coworkers, with headquarters across the United States, United Kingdom and Canada.
The role of an Onsite Engineer is to provide support services to a specific customer on one or multiple sites that are covered within the contract. The Onsite engineer will be responsible for providing basic hardware and 1st/2nd line support on site, as well as PC and laptop imaging, moves, changes and installation of hardware, plus helpdesk, desktop, video audio and printer support. The responsibilities and scope of the role may vary depending on the statement of work/contract.
- Perform on site installations and troubleshooting on a wide range of products in a software or hardware environment.
- Complete all relevant documentation and provide quality updates as required by the client.
- Demonstrate flexibility to work overtime to meet the contractual needs of the client, when necessary. Overtime rates apply.
- Ability to install and configure software as per customer requirements.
- Hold relevant and current vendor certifications such as Dell, Lenovo, IBM & HP.
- ITIL Foundation v4.
- CCNA; Quality focused with excellent attention to detail.
- Capable of working independently and remotely on a wide range of products.
- Methodical and quality-minded with a right-first time approach to all work but able to recognise when to request support.
CDW is an equal opportunity employer committed to maintaining a policy of non-discrimination towards all coworkers and applicants for employment in all aspects of employment. CDW does not discriminate against any applicant because of age, disability, gender reassignment, marriage and civil partnership status, pregnancy and maternity, race, religion/belief, sex, sexual orientation, veteran status, or any other basis that is prohibited by local employment law, including those protected by the UK Equality Act 2010. We encourage candidates from all walks of life to apply and join us in our mission of cultivating a culture of belonging, diversity and inclusion for better collaboration, innovation, and business results.
Together, we strive to create a workplace where everyone feels like they belong and is empowered to bring their full energy, capabilities and authenticity for coworker and business benefits.
Benefits include:
- Life Assurance
- Competitive Contributory Pension
- Private Medical Insurance
- Enhanced Maternity Pay
- 25 days holiday + bank holidays
- Option to buy additional holiday
- Dental Insurance
- Season Ticket Loan + additional perks
Microsoft Server Engineer employer: CDW UK
Contact Detail:
CDW UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Microsoft Server Engineer
✨Tip Number 1
Familiarise yourself with the specific hardware and software products mentioned in the job description, such as Dell, Lenovo, IBM, and HP. Having hands-on experience or knowledge about these brands will give you an edge during interviews.
✨Tip Number 2
Make sure to highlight any relevant certifications you hold, especially ITIL Foundation v4 and CCNA. These qualifications are crucial for the role and can set you apart from other candidates.
✨Tip Number 3
Demonstrate your problem-solving skills by preparing examples of past experiences where you successfully troubleshot hardware or software issues. Be ready to discuss these scenarios in detail during your interview.
✨Tip Number 4
Show your flexibility and willingness to work overtime if needed. Employers appreciate candidates who are adaptable and committed to meeting client needs, so be prepared to discuss your availability.
We think you need these skills to ace Microsoft Server Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Microsoft Server Engineer role. Emphasise your hardware support, installation, and troubleshooting capabilities, as well as any vendor certifications you hold.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and your understanding of the role. Mention specific experiences where you've provided excellent customer support or resolved technical issues effectively.
Highlight Certifications: Clearly list any relevant certifications such as ITIL Foundation v4, CCNA, or vendor-specific qualifications like Dell, Lenovo, IBM, and HP. This will demonstrate your commitment to professional development and expertise in the field.
Proofread Your Application: Before submitting, carefully proofread your application materials for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial for the role of an Onsite Engineer.
How to prepare for a job interview at CDW UK
✨Know Your Technical Stuff
Make sure you're well-versed in Microsoft Server technologies and any relevant certifications like ITIL or CCNA. Be prepared to discuss your experience with hardware installations, troubleshooting, and support services.
✨Showcase Your Problem-Solving Skills
During the interview, be ready to share examples of how you've tackled technical issues in the past. Highlight your methodical approach and ability to work independently, as these are key traits for the role.
✨Understand the Company Culture
CDW values diversity and inclusion, so it’s a good idea to express your alignment with these values. Research their mission and be prepared to discuss how you can contribute to a positive workplace culture.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the team you'll be working with. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.
