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For Companies At a Glance
- Tasks: Be the expert on Cisco tools, manage deal registrations, and support sales operations.
- Company: Join CDW UK, a leading IT solutions provider with a collaborative culture.
- Benefits: Enjoy competitive pay, career growth, and a supportive work environment.
- Why this job: Make an impact in tech while building relationships and driving operational excellence.
- Qualifications: Knowledge of Cisco CCW and strong data skills are essential.
- Other info: Dynamic role with opportunities for professional development and teamwork.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Cisco Sales and Customer Success Operations Specialist at CDW UK, Peterborough, England, United Kingdom
What You Will Do
- Act as the go-to expert on Cisco CCW and PXP, managing deal registrations, troubleshooting issues, and ensuring smooth sales operations.
- Deliver accurate reporting and data insights to support forecasting, pipeline management, and new business opportunities.
- Stay up to date on Cisco tool changes and enhancements, cascading updates and providing training for colleagues and new starters.
- Build strong internal and external relationships with Cisco, partner managers, and sales teams to drive operational efficiencies and enhance CDW’s reputation as a trusted advisor.
- Support the growth of the Cisco Business Unit by maximising deal registrations, tracking year-on-year improvements, and driving operational excellence.
- Contribute to competitive research and analysis, helping to refine offerings and strengthen CDW’s market positioning.
- Develop trusted partnerships across business units to create a consistent customer and coworker experience.
What We Expect From You
- In-depth knowledge of Cisco CCW (essential) and familiarity with PXP and other Cisco tools.
- Proven experience managing complex deal registrations and resolving system/tool issues.
- Strong data skills – able to extract, manipulate, and present insights to support forecasting, reporting, and business growth.
- Ability to manage multiple priorities and maintain accuracy under tight deadlines.
- Detail-oriented with strong time management, ensuring accuracy and compliance across all operational tasks.
We make technology work so people can do great things.
CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive.
CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
Employer details
- Job function: Sales and Business Development
- Industries: IT Services and IT Consulting
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Cisco Sales and Customer Success Operations Specialist employer: CDW UK
Contact Detail:
CDW UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cisco Sales and Customer Success Operations Specialist
✨Tip Number 1
Network like a pro! Reach out to current employees at CDW or in the Cisco ecosystem on LinkedIn. Ask them about their experiences and any tips they might have for landing the role. Building connections can give you insider knowledge and potentially a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your Cisco CCW and PXP knowledge. Make sure you can discuss how you've managed deal registrations and resolved issues in the past. We want to see your expertise shine through!
✨Tip Number 3
Showcase your data skills! Be ready to talk about how you've used data to drive business growth or improve processes. Bring examples of reports or insights you've created that had a real impact.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the team at CDW and contributing to our success together.
We think you need these skills to ace Cisco Sales and Customer Success Operations Specialist
Some tips for your application 🫡
Know Your Stuff: Make sure you highlight your in-depth knowledge of Cisco CCW and any experience with PXP. We want to see that you’re not just familiar with these tools, but that you can really leverage them to drive sales operations.
Show Off Your Data Skills: Since this role involves a lot of data manipulation and reporting, don’t shy away from showcasing your strong data skills. Give us examples of how you've used data to support forecasting or improve business growth in the past.
Be Detail-Oriented: We love candidates who pay attention to detail! Make sure your application is free from typos and clearly structured. This shows us that you can manage multiple priorities and maintain accuracy under tight deadlines.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it gets into the right hands!
How to prepare for a job interview at CDW UK
✨Know Your Cisco Tools
Make sure you brush up on your knowledge of Cisco CCW and PXP. Be prepared to discuss how you've used these tools in past roles, as well as any challenges you've faced and how you overcame them. This will show that you're not just familiar with the tools, but that you can also leverage them effectively.
✨Data Skills are Key
Since strong data skills are essential for this role, come ready to talk about your experience with data extraction and reporting. Think of specific examples where your insights led to improved forecasting or business growth. If you can, bring along a sample report or analysis you've done in the past to showcase your abilities.
✨Build Relationships
This position requires building strong internal and external relationships, so be prepared to discuss how you've successfully collaborated with teams in the past. Share examples of how you've worked with sales teams or partner managers to drive operational efficiencies. Highlight your communication skills and ability to foster trust.
✨Stay Detail-Oriented
Given the importance of accuracy in managing deal registrations and operational tasks, be ready to demonstrate your attention to detail. You might want to share a story about a time when your meticulousness helped avoid a potential issue or improved a process. This will reassure them that you can handle multiple priorities without compromising quality.
