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- Tasks: Support and manage Azure Virtual Desktop environments for seamless remote work.
- Company: Join a forward-thinking tech company focused on innovation and collaboration.
- Benefits: Competitive pay, flexible remote work, and opportunities for professional growth.
- Why this job: Be part of a dynamic team making remote work secure and efficient.
- Qualifications: Experience with Azure and a passion for tech support.
- Other info: Enjoy a hybrid working model with great career advancement potential.
The predicted salary is between 36000 - 60000 £ per year.
Role Purpose:
Support and administer the Azure Virtual Desktop estate, ensuring secure, performant, and highly available remote working environments.
Security Clearance Requirement
Applicants must hold active UK Security Clearance (SC)
On-Call Requirement: Willingness to provide on-call support (shared 1-in-3 rotation among team)
Key Responsibilities:
- Work within a dedicated AVD support team with direct end-user support
- Manage and maintain all aspects of Azure Virtual Desktop infrastructure
- Administer host pools, images, user/application access, resource groups
- Support and customize multi-user environments using FSLogix & NetApp (or equivalent)
- Ensure high availability and DR across AVD components
- On-call support responsibilities (1-in-3 rotation, supplier to coordinate coverage)
- Ad-hoc travel to Gloucester Business Park (remote-first model)
Nice to Have:
- Strong Azure fundamentals
- Experience with Terraform IaC pipelines for infrastructure management
3. Supplier Responsibilities
- Provide Fully Cleared Staff where SC is required
- Maintain Performance Accountability for all resource output and conduct
- Provide Monthly Performance Reports (template to be shared upon contract)
- Actively Monitor and Manage resource engagement, delivery, and skills alignment
- Replace Underperforming Resources at no additional cost within agreed SLAs
- Implement a Resource Performance Measurement Mechanism that enables EDF to regularly assess and score resource performance against defined KPIs
4. Commercial Requirements
Suppliers are required to submit the following in their proposal:
- Individual Resource Rates: Daily or monthly rate (please indicate rate model), including any on-call participation
- Breakdown of All Costs: Any onboarding, security clearance transfer, tooling/licensing costs
- Volume or Duration Discounts: Preferential rates for full-year commitments or multiple hires
5. Delivery Model
- Resource Placement: Embedded within client teams under hybrid working model (remote + limited on-site)
- Duration: Initial 12-month engagement, with optional 6-month extensions
- Start Date: To be agreed based on onboarding and clearance timelines
- Supplier Management: Suppliers are responsible for onboarding, HR, payroll, performance reviews, and resource continuity
6. Evaluation Criteria
Proposals will be evaluated based on:
- Pricing competitiveness
- Supplier experience in similar environments (utilities/public sector preferred)
- Resource CVs demonstrating match to specification
- Supplier’s performance management methodology
- Flexibility in resource substitution and scaling
7. Commercial Terms & Flexibility
7.1 Resource Reduction Flexibility:
EDF reserves the right to reduce the number of active resources under this SoW by giving one (1) month’s written notice to the supplier.
7.2 Resource Addition at Agreed Rates:
EDF may request additional resources within the same role types defined in this SoW. The supplier agrees to provide such additional resources at the same rate and terms as agreed for the initial positions.
7.3 Supplier Performance Measurement Obligation:
The supplier shall:
- Provide and maintain a formal mechanism to track and measure individual resource performance
- Enable EDF to review, comment on, and score each resource\’s performance on a regular basis
- Use EDF’s feedback to continuously improve and align the performance of resources
Security Clearance Requirement
Applicants must hold active UK Security Clearance (SC)
On-Call Requirement: Willingness to provide on-call support (shared 1-in-3 rotation among team)
Azure Virtual Desktop Engineer employer: CDW UK
Contact Detail:
CDW UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Azure Virtual Desktop Engineer
✨Tip Number 1
Network, network, network! Get out there and connect with people in the Azure community. Attend meetups, webinars, or even just chat with folks on LinkedIn. You never know who might have a lead on that perfect Azure Virtual Desktop Engineer role.
✨Tip Number 2
Show off your skills! Create a portfolio or a GitHub repository showcasing your work with Azure Virtual Desktop. This gives potential employers a tangible look at what you can do, especially if you've got experience with FSLogix or Terraform.
✨Tip Number 3
Prepare for those interviews like a pro! Research common interview questions for Azure roles and practice your answers. Be ready to discuss your experience with managing host pools and ensuring high availability—these are key for the job!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications that way.
We think you need these skills to ace Azure Virtual Desktop Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Azure Virtual Desktop Engineer role. Highlight your experience with Azure, FSLogix, and any relevant on-call support you've provided. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. Don’t forget to mention your willingness to provide on-call support – it’s a key part of the job!
Showcase Your Security Clearance: Since active UK Security Clearance is a must, make sure to mention it upfront in your application. This will help us quickly see that you meet one of our essential requirements.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at CDW UK
✨Know Your Azure Inside Out
Make sure you brush up on your Azure Virtual Desktop knowledge. Understand the key components like host pools, images, and user/application access. Being able to discuss these topics confidently will show that you're not just familiar with the technology but can also manage and maintain it effectively.
✨Showcase Your Security Clearance
Since active UK Security Clearance is a must, be prepared to discuss your clearance status and any relevant experiences. Highlight how your background aligns with security protocols, especially in remote working environments, to reassure them of your capability to handle sensitive information.
✨Demonstrate Problem-Solving Skills
Prepare for scenario-based questions where you might need to troubleshoot issues within an AVD environment. Think of examples from your past experiences where you successfully resolved technical problems, particularly in high-pressure situations or during on-call support.
✨Be Ready for Team Dynamics
Since you'll be part of a dedicated AVD support team, it's important to convey your ability to work collaboratively. Share examples of how you've contributed to team success in previous roles, especially in hybrid working models, and express your willingness to participate in the on-call rotation.
