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For Companies At a Glance
- Tasks: Ensure safety and security at our logistics centre while engaging with visitors.
- Company: Join CDW, a leading tech solutions provider with a collaborative culture.
- Benefits: Competitive pay, professional growth, and a supportive work environment.
- Why this job: Make a real difference in safeguarding people and property every day.
- Qualifications: Experience in security or customer-facing roles, strong communication skills.
- Other info: Dynamic team atmosphere with opportunities for career advancement.
The predicted salary is between 36000 - 60000 £ per year.
Overview
At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW.
Job Summary
We are seeking a highly professional and dedicated Security and Incident Management Officer (SIMO) to join our expanding team, playing a vital role in safeguarding our secure facility, assets, and personnel.
The SIMO will maintain a strong visible presence on-site, acting as a deterrent to unlawful or inappropriate activity while ensuring the safety of CDW’s people and property. The successful candidate will actively uphold CDW’s values and commitment to a secure working environment—the CDW Way.
This role primarily involves providing physical security at the CDW UK Logistics and Technology Centre (LTC). Key responsibilities will include front-facing engagement during business hours, as well as remote CCTV monitoring for multiple CDW sites. The SIMO will also support incident management, including alarm response in coordination with our Global Security Operations Centre (GSOC), key holding duties, and escalation procedures—ensuring timely investigations and communication with emergency services when required.
What you will do
- Some Security and Visitor Reception duties during business hours
- Searches of individuals entering/exiting the operational area
- Observe and report any suspicious activities
- Assess risk of theft and feedback to leadership
- Booking in and out of delivery vehicles
- Liaising with LTC teams regarding collections and deliveries
- Control room duties out of hours
- CCTV monitoring and investigation
- Alarm, access and detection system monitoring
- Regular external Patrols of the LTC
- Maintaining Security documents
- Follow all security procedures
- Liaising with some keyholders and GSOC monitoring
- Incident management (including Security, fire & facilities)
- Provide feedback to onsite leadership about security and facilities
- ID checks on all visitors
- Administer First aid where required
What we expect of you
- Computer/IT literate
- Must be able to maintain a professional, positive attitude towards all staff, contractors and visitors
- Smart and presentable
- Articulate, with excellent written and verbal communication skills
- Calm and confident under pressure
- Strong time management skills
- Highly vigilant and assertive
- Able to multitask
- Capable of following complex instructions
- Willing to cover additional shifts where required
- Able to work as part of a team and also independently
- Integrity, honesty and professionalism
- Thorough, with good attention to detail
- Alertness, observant and diligent
- Knows how to lead and follow depending on situation
- Passionate about the security and safety of people and property
- Experience in a customer facing reception/security role
- Gatehouse duties experience
- Experience working various shift patterns
- Lone working/ Team working experience
- Knowledge of various security setups
- CCTV monitoring and investigation experience
- SIA licensed
- SC cleared
- Experience in maintaining various logs
We make technology work so people can do great things.
CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive.
CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
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Security and Incident Management Officer employer: CDW LLC.
Contact Detail:
CDW LLC. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security and Incident Management Officer
✨Tip Number 1
Get to know the company culture! Before your interview, check out CDW's social media and website to understand their values and how they operate. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your responses to common interview questions, especially those related to security and incident management. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers. This way, you can clearly demonstrate your experience and skills.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewers! Asking insightful questions shows that you’re engaged and serious about the role. Think about what you want to know regarding the team dynamics or specific challenges the SIMO might face at CDW.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen on joining the CDW family. Good luck!
We think you need these skills to ace Security and Incident Management Officer
Some tips for your application 🫡
Show Your Passion for Security: When you're writing your application, let your enthusiasm for security and safety shine through. We want to see that you genuinely care about protecting people and property, so share any relevant experiences or stories that highlight this passion.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to understand. Use bullet points if it helps to break down your qualifications—this makes it easier for us to see why you’d be a great fit!
Tailor Your Application: Make sure to customise your application to reflect the specific requirements of the Security and Incident Management Officer role. Highlight your experience with CCTV monitoring, incident management, and any other relevant skills that align with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about who we are and what we do at CDW!
How to prepare for a job interview at CDW LLC.
✨Know Your Security Basics
Make sure you brush up on your knowledge of security protocols and incident management. Familiarise yourself with common security practices, CCTV monitoring techniques, and emergency response procedures. This will show that you're not just interested in the role but also understand its importance.
✨Demonstrate Your Communication Skills
Since this role involves a lot of interaction with staff, contractors, and visitors, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, especially in high-pressure situations. This will highlight your ability to maintain professionalism under stress.
✨Showcase Your Vigilance and Attention to Detail
Be ready to discuss scenarios where your alertness made a difference. Think of times when you noticed something unusual or took proactive steps to ensure safety. This will demonstrate your capability to be observant and thorough, which is crucial for a Security and Incident Management Officer.
✨Prepare Questions About the Company Culture
CDW values trust, connection, and commitment, so come prepared with questions that reflect your interest in their culture. Ask about team dynamics, how they support each other, and what it means to uphold 'the CDW Way'. This shows that you’re not just looking for a job, but a place where you can contribute positively.
