Reporting Analyst

Description

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW.

JOB SUMMARY

The Reporting Analyst provides timely, accurate and insightful reports for the business. This includes gathering data from various sources and in multiple formats, collating the data and generating reports in suitable format for the audience.

WHAT SUCCESS LOOKS LIKE

Success in the Reporting Analyst/Associate role is characterised by the effective maintenance and availability of the reporting estate, ensuring that users have access to up-to-date data within agreed timeframes. The role is also defined by fostering stronger engagement across the business, leading to more robust data‑driven decision‑making. Integrating additional data sources enhances the accuracy and depth of datasets, reducing reported errors to below 1%. Furthermore, success is demonstrated by delivering reporting projects on schedule and within their original scope, accompanied by comprehensive user and production documentation for every launch. These outcomes collectively reflect a high standard of data integrity, reliability and stakeholder satisfaction, supporting the organisation’s objectives through quality reporting and analytical support.

KEY RESPONSIBILITIES

• Data Gathering: Collect data from various sources, ensuring accuracy and completeness.
• Data Cleaning: Pre‑process and clean data to prepare it for analysis, which might involve handling missing values, outliers, and inconsistencies.
• Data Analysis: Utilise SQL to query databases and extract relevant information for analysis. Use statistical methods and analytical tools to interpret multiple complex data sets to solve time sensitive or complex problems.
• Report Creation: Develop and generate reports using Microsoft 365 applications (Excel, Power BI) and other reporting tools. These reports could include charts, graphs, and detailed data tables.
• Data Visualization: Use Power BI to create interactive and visually appealing dashboards that summarize key findings and insights from the data.
• Presentation of Findings: Clearly present analytical results to stakeholders through reports and visualizations, ensuring the insights are actionable and understandable.
• Stakeholder Engagement: Work closely with senior stakeholders across multiple departments to understand their data needs and provide tailored analytical support acting as a resource for departments across Managed Services.
• Tool Proficiency: Maintain and enhance proficiency in Microsoft 365 applications, SQL, Report Builder, Power BI, Power Platform and other reporting tools.

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.

QUALIFICATIONS, SKILLS AND EXPERIENCE

• In depth conceptual and practical knowledge of Power BI and SQL to be able to connect to data, code, produce, and link reports with other Power Platform tools.
• Data driven degree e.g., Mathematics, Economics, Financial, Sciences is desirable, or demonstrable experience in analysing complex data sets.
• Possess an analytical mind, be passionate about data and solution focused with an ability to solve complex data problems using multiple sources and methodologies.
• Methodical, quality driven with a high attention to detail.
• An effective communicator both verbal and written with all levels of stakeholders.
• Able to communicate with both technical and non-technical audience acting as a resource to support data.
• A proactive, sound, and impartial decision maker, able to highlight improvement opportunities and work collaboratively to deliver them.

We make technology work so people can do great things.

CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.