CDW in the United Kingdom is seeking a competent 2nd Line Support engineer to provide advanced technical assistance for complex incidents, working with 3rd line resolver teams and the Service Desk. You will diagnose incidents, monitor logs, and perform device upgrades and changes to ensure service continuity.
The role includes collaborating on change management, onboarding new customers, maintaining technical accreditations, and supporting remote operations on a 4-on/4-off night rota.
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2nd Line Network & Security Engineer in Peterborough employer: CDW LLC.
CDW is an excellent employer that champions a remote-first work culture, allowing you to balance your professional and personal life while contributing to impactful enterprise-scale Power Platform initiatives. With a strong focus on employee growth, you will have the opportunity to mentor teams and enable citizen developers, all while collaborating with diverse stakeholders to drive innovation and governance in a supportive environment. The occasional travel to Gloucester adds a unique touch, fostering team connections and collaboration in a vibrant location.
