CDW is seeking a 2nd Line Support professional in the United Kingdom to provide high-level technical assistance across multiple platforms. You will work with 3rd line resolver teams, handling complex issues, monitoring tools, and scheduled tasks while maintaining vendor relationships.
Shifts are 12-hour nights (8pm–8pm) with four days on and four days off. Experience with Cisco, Fortinet, Palo Alto, AWS and Azure is preferred, and ITIL familiarity is a plus.
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2nd Line Network & Tech Support Engineer in Manchester employer: CDW LLC.
CDW is an excellent employer that champions a remote-first work culture, allowing you to balance your professional and personal life while contributing to impactful enterprise-scale Power Platform initiatives. With a strong focus on employee growth, you will have the opportunity to mentor teams and enable citizen developers, all while collaborating with diverse stakeholders to drive innovation and governance in a supportive environment. The occasional travel to Gloucester adds a unique touch, fostering team connections and collaboration in a vibrant location.
