CDW is seeking a Workspace & Infrastructure Support Engineer to provide onsite IT support for co-workers, resolve incidents, and maintain EUC services. You will manage tickets in ServiceNow, review workloads, and ensure alignment with SLAs and KPIs.
Strong communication and customer service are essential, along with hands-on experience in Windows environments. The role involves collaborative work across IT teams, asset management, patching, and adherence to ITIL practices.
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EUC Support Engineer β Onsite IT & End-User Computing in Manchester employer: CDW group
At CDW, we pride ourselves on fostering a collaborative and inclusive work culture where every coworker is valued and empowered to make a difference. As a Senior Solution Architect in Secure Networks, you'll have the opportunity to engage with cutting-edge technology while driving impactful solutions for our customers. With a strong commitment to employee growth and a focus on innovation, CDW offers a dynamic environment that encourages continuous learning and professional development, making it an exceptional place to build your career.