CDW is seeking a Service Delivery Manager to govern managed services across assigned accounts, ensuring delivery aligns with contracts, SLAs, and business outcomes. The role blends financial accountability, service performance, and customer relationship leadership, working with internal teams to drive continuous improvement.
You will oversee incident, change, and problem management, produce insightful reports, and help drive service-led growth while maintaining strong stakeholder engagement and
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Strategic Service Delivery & Governance Lead in City of London employer: CDW group
At CDW, we pride ourselves on fostering a collaborative and inclusive work culture where every coworker is valued and empowered to make a difference. As a Senior Solution Architect in Secure Networks, you'll have the opportunity to engage with cutting-edge technology while driving impactful solutions for our customers. With a strong commitment to employee growth and a focus on innovation, CDW offers a dynamic environment that encourages continuous learning and professional development, making it an exceptional place to build your career.
