CDW in City of London is seeking a seasoned 2nd line IT Support professional to deliver high‑quality incident resolution and production support across a complex technology estate. This hands‑on role ensures system availability, monitors batch processes, and supports critical financial platforms, with shift-based, out‑of‑hours coverage between 7am and 7pm.
You will log incidents, manage service requests to SLA, collaborate with IT teams and vendors, and drive continuous improvement and knowledge
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Onsite IT Systems Engineer — 2nd Line Support in City of London employer: CDW group
At CDW, we pride ourselves on fostering a collaborative and inclusive work culture where every coworker is valued and empowered to make a difference. As a Senior Solution Architect in Secure Networks, you'll have the opportunity to engage with cutting-edge technology while driving impactful solutions for our customers. With a strong commitment to employee growth and a focus on innovation, CDW offers a dynamic environment that encourages continuous learning and professional development, making it an exceptional place to build your career.
