CDW is seeking a CS Operations Specialist to enable data-driven customer success at scale. You will consolidate data, build dashboards, maintain segmentation models, and support cadence across the CS portfolio.
You will monitor EA consumption, track Cisco incentives, support renewal operations, and partner with the EA SME and Renewals teams to improve renewal readiness and proactive engagement.
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Customer Success Data & Renewal Operations Lead in City of London employer: CDW group
At CDW, we pride ourselves on fostering a collaborative and inclusive work culture where every coworker is valued and empowered to make a difference. As a Senior Solution Architect in Secure Networks, you'll have the opportunity to engage with cutting-edge technology while driving impactful solutions for our customers. With a strong commitment to employee growth and a focus on innovation, CDW offers a dynamic environment that encourages continuous learning and professional development, making it an exceptional place to build your career.
