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- Tasks: Manage customer accounts while nurturing plants and ensuring smooth order fulfilment.
- Company: A family-run greenhouse business passionate about growing quality vegetables.
- Benefits: Competitive pay, overtime opportunities, and a friendly work environment.
- Why this job: Combine your love for gardening with customer service in a vibrant setting.
- Qualifications: Strong customer service skills and the ability to manage multiple tasks.
- Other info: Enjoy a dynamic role with potential for growth in a supportive team.
The predicted salary is between 28800 - 48000 £ per year.
The perfect combination of gardening and customer care on a commercial scale. These big greenhouses are home to a wonderful family business that grows vegetables. They are gently heated in winter to keep the frost out and get the germinating going. They grow plants for a large variety of customers, but it's all business to business. This is a wonderful opportunity to join the team.
You will be doing the whole lot:
- Talking orders from the internal system
- Sowing seeds
- Pricking out
- Ensuring your orders are growing beautifully
- Updating the system
- Updating the customers
- Sending photos and images
- Maintaining warm and friendly customer contact
- Organising the plant collections with couriers
- Packing and dispatching
- Following the couriers to ensure smooth and gentle delivery
- Addressing any issues along the way
This position is very customer-centric; you have great customer service skills, both written and verbal, and will be able to prioritise your workload and manage your day. The days can be quite long in a nursery as the plants never sleep. During the summer peak, you could be working 40 hours Monday to Friday. Saturday is a half day. Overtime rates are available.
For more information and to apply for this position, please follow the link below and I will call you back.
Locations
Customer Account Manager in Kirton, Lincolnshire employer: CDS Labour
Contact Detail:
CDS Labour Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Account Manager in Kirton, Lincolnshire
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their values and what they stand for. This will help you connect with them during the chat and show that you're genuinely interested in being part of their green family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about keeping customers happy, think of examples from your past experiences where you've gone above and beyond. Be ready to share these stories during your interview.
✨Tip Number 3
Show your passion for plants! Whether it's a personal hobby or professional experience, let them know how much you love gardening and why it matters to you. This enthusiasm can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to grow with us, so don’t hesitate to hit that apply button!
We think you need these skills to ace Customer Account Manager in Kirton, Lincolnshire
Some tips for your application 🫡
Show Your Passion for Plants: When you're writing your application, let your love for gardening shine through! Share any personal experiences or hobbies related to plants and customer care. We want to see that you’re not just looking for a job, but that you genuinely care about growing and nurturing.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your skills and experiences. We appreciate a well-structured application that makes it easy for us to see how you fit into our team!
Highlight Your Customer Service Skills: Since this role is all about customer care, make sure to emphasise your customer service experience. Share specific examples of how you've successfully managed customer relationships in the past. We love seeing how you can maintain warm and friendly contact with our clients!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important details. Plus, we’ll be able to get back to you quicker!
How to prepare for a job interview at CDS Labour
✨Know Your Plants
Familiarise yourself with the types of plants and vegetables the company grows. Being able to discuss their growing processes and how you can contribute will show your genuine interest in the role.
✨Customer Care is Key
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you resolved issues or went above and beyond for a customer, as this role is all about maintaining warm and friendly contact.
✨Organisational Skills Matter
Be ready to talk about how you prioritise tasks and manage your workload. Since the job involves juggling orders, updates, and dispatching, demonstrating your organisational skills will be crucial.
✨Show Your Team Spirit
This is a family business, so emphasise your ability to work well in a team. Share experiences where collaboration led to success, especially in a busy environment like a nursery during peak seasons.
